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Troubleshooting Guide for My Phone Keeps Turning Off at Random Issues

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2023-12-30 17:58:20836browse

You bought the recently released iPhone and it has been working great. But suddenly, it started shutting down on its own. Not once, not twice, but several times. Just when it dawns on you, you're in serious trouble. What's the first thing you would do? Most of us will head to an Apple Store for help. You may be wondering if there's an easy way to fix this problem without leaving your house. Please follow the steps below and you can try to fix the iPhone 7/7 Plus/6s/6s Plus problem that turns off on its own and needs to be restarted.

  • Use Tenorshare ReiBoot to fix iPhone auto-shutoff feature
  • Apply hard restart of device
  • Reset your device settings
  • Replace iPhone battery

Method 1: Fix iPhone Auto Shutdown with Tenorshare ReiBoot

Want to randomly shut down your iPhone without losing data? Most iPhone auto-shutdown issues related to software issues can be solved through recovery mode. Tenorshare ReiBoot is a powerful free software that allows you to put your iOS device into and out of recovery mode. With just one click, it can help you fix various iOS issues completely without causing any damage or data loss. Best of all, it's completely free!

Now all you need to do is download and install this free Tenorshare ReiBoot on your PC and follow some simple steps:

Step 1: Connect your iPhone to the computer via USB cable. Run Tenorshare ReiBoot. In the interface, click "Enter Recovery Mode" to put your iPhone into recovery mode.

Troubleshooting Guide for My Phone Keeps Turning Off at Random Issues

Step 2: After Tenorshare ReiBoot puts the iPhone into recovery mode, click "Exit Recovery Mode" and Tenorshare ReiBoot will force restart the iPhone. Wait for a few seconds and you can see the iPhone restarts normally.

Troubleshooting Guide for My Phone Keeps Turning Off at Random Issues

Method 2: Apply a hard reset of your device

If the battery is sufficient and fully charged, but your iPhone keeps turning off, then you can try to hard reset your device to resolve this issue . To reset your device, simply press and hold the Sleep/Wake and Home buttons for about 10 seconds. When you see the Apple logo, just release the buttons.

Troubleshooting Guide for My Phone Keeps Turning Off at Random Issues

Note: For iPhone 7/7 Plus users, you should press and hold the "Sleep/Wake" and "Volume Down" buttons until you see the Apple logo.

Method 3: Reset your device settings

Resetting your device is a very simple way to reset your device to factory settings, but using this method is almost no problem. Because it will erase all device settings and data; so make sure you have a backup of your device before applying this method. To apply this method, just open the device Settings app and navigate to General -> Reset and tap on "Erase all content and settings" to refresh everything.

Troubleshooting Guide for My Phone Keeps Turning Off at Random Issues

Method 4: Replace iPhone Battery

Sometimes, the battery can be the culprit. When each of the above options fails to give any results, you can replace the iPhone battery.

Hope one of the methods can solve your iPhone automatically shutting down problem. However, if all these methods above do not resolve the issue, then we believe that there is something wrong with your device hardware or a low battery. If your device is being replaced under warranty, go to an Apple service center.

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