Home > Article > System Tutorial > Solve the red cross sound problem in win10: How to deal with the prompt that the headset is not connected
When we turn on the computer and prepare to play music, suddenly there is no sound from the speaker, and the win10 sound shows a red cross, and it also prompts that the speaker or headphones are not connected. How to solve this problem? Let’s take a look. Detailed tutorial~
1. First, we open the control panel, and then select "Hardware and Sound".
2. After entering, we select the bottom item "Realtek High Definition Audio Manager" to enter.
3. Then in the window that opens, we click the "Folder" icon in the upper right corner.
4. Then in the pop-up window, check all these two items.
Then click "OK" and that's it.
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