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How to solve the problem of remote desktop being unable to connect

王林
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2023-12-22 11:18:571578browse

The remote desktop connection function is very convenient, allowing two people who are not in the same place to connect to each other's computers for operation. However, many friends have encountered the problem of being unable to connect, so how to solve this problem? Let’s take a look below.

Solution to the remote desktop connection failure:

1. Turn off the firewall

1. First, open the "Firewall" in the control panel.

How to solve the problem of remote desktop being unable to connect

2. Then click "Turn Firewall On or Off" on the left.

How to solve the problem of remote desktop being unable to connect

3. Select "Turn off Windows Firewall" and save.

How to solve the problem of remote desktop being unable to connect

2. Allow remote desktop connection

1. First, right-click "This Computer" and select "Properties".

How to solve the problem of remote desktop being unable to connect

2. Then open "Advanced System Settings" in the upper left corner.

How to solve the problem of remote desktop being unable to connect

3. Then enter the "Remote" option, check "Allow connections from computers running any version of Remote Desktop", and click "OK".

How to solve the problem of remote desktop being unable to connect

3. Whether the remote desktop service is turned on

1. First, press the shortcut key "Win R" and enter services.msc and click "OK".

How to solve the problem of remote desktop being unable to connect

2. Then open the "Service List" and find remote desktop services. Right-click and select "Start".

How to solve the problem of remote desktop being unable to connect

4. Fill in the information

1. Connecting to the remote desktop usually requires the use of software and the corresponding connection code.

So we check our software version, whether it is connected to the Internet, and whether the code entered is correct.

How to solve the problem of remote desktop being unable to connect

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