Tmall Genie responded to the many advertisements: It is predetermined by the system, and there is no way to cancel it if it cannot be closed.

According to news from this website on December 13, some netizens reported that Tmall Genie has been automatically broadcasting advertisements after telling the time on the hour for about two months. It also forcibly broadcast advertisements after asking about the weather.

In response to this, Tmall Elf’s official customer service responded to Oriental Finance, saying that it is normal for Tmall Elf to insert advertisements, which is sporadic and there is no precise time point.

Tmall Genie customer service also added that this is a default decision of the system and cannot be turned off or canceled. He said that during the event, such as Double Eleven when there are discounts, the frequency of push will be slightly more frequent, 4-5 times a day, and after the event, it will be pushed 1-2 times a day

According to this website According to previous reports, on September 19 this year, "Tmall Elf" launched a new brand "Future Elf XGENIE". Officials stated that "Xiaoling, Xiaoling" will become the main wake-up word for the "Future Elf" brand, while the original "Tmall Elf" can still be used as a wake-up word for product line brands and users, and the previous service commitments will not be replaced. Will change

Luotu Technology’s latest monthly tracking report shows that in the third quarter of 2023, the omni-channel sales of China’s smart speaker market were 4.81 million units, a year-on-year decrease of 16%, of which Tmall Elf accounted for 20% to 25%. between %.

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