HP Smart is automatically installed on Windows 11 and Windows 10 on non-HP computers

Microsoft is investigating reports that HP Smart apps are automatically installed on Windows 11 and Windows 10 through the Microsoft Store, causing confusion among users. If your Windows installation is affected, you will notice a new application "HP Smart" in the Start menu.

Microsoft told me that the company is aware of HP Smart automatic installation reports.

Based on testing and reports we've seen, HP Smart automatically installs on all Windows versions using the Microsoft Store, including Windows 11 23H2 or 22H2. HP Smart is an application that allows you to manage HP printers and is usually preinstalled on HP PCs. It should not be installed when you are not using an HP device such as a PC or printer.

However, the Microsoft Store automatically installs the "HP Smart" app on Windows installations.

HP Smart automatically installs and adds to Start Menu

HP Smart automatically installs on some PCs but can be safely removed

Over the weekend, I noticed the "HP Smart" app installed on my Lenovo Legion running Windows 10.

On Monday, the Microsoft Store also installed the app on my virtual machine running Windows 11, even though the two systems were never linked to the HP product and used two different Microsoft accounts.

In our testing, we noticed that the app was installed through the Microsoft Store and you won't find it under the Programs and Features page of Control Panel .

The situation is still evolving and it is unclear what causes HP Smart to automatically install on non-HP systems.

In a statement to Windows Latest, Microsoft confirmed it is aware of the reports and will share more details soon.

It is also important to understand that HP Smart is an official and harmless application. Until the issue is resolved, you can manually uninstall the HP Smart app from Windows 10 or Windows 11 by right-clicking the app in the Start menu and selecting Uninstall.

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