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Why can’t I install Genshin Impact after downloading it?

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2023-11-28 13:56:552858browse

The reason why Genshin Impact cannot be installed after downloading is due to download file integrity issues, installation file permission issues, security software blocking installation, inconsistent system requirements, insufficient disk space, and other conflicting software. The solutions are as follows: 1. There is a problem with the integrity of the downloaded file, just download and install it again; 2. There is a problem with the installation file permissions, run the installer as an administrator; 3. The security software blocks the installation, temporarily disable the security software, and rerun the installation. program; 4. System requirements do not meet, check whether the computer meets the minimum system requirements; 5. Insufficient disk space, etc.

Why can’t I install Genshin Impact after downloading it?

The operating system for this tutorial: Windows 10 system, DELL G3 computer.

The problem of being unable to install Genshin Impact after downloading may involve many aspects. Below I will explain the possible causes in detail and provide corresponding solutions.

1. Download file integrity problem: Sometimes Genshin Impact download files may get corrupted due to network issues or errors during downloading. This may cause the installer to not correctly parse or extract required files. One way to resolve this issue is to re-download the Genshin Impact installation files. Make sure you download from a reliable source and try to use a stable internet connection to ensure the integrity of the file.

2. Installation file permission issues: In some cases, you may not have sufficient permissions to install software. This may be due to permission restrictions on the user account you are currently logged into. To resolve this issue, you can try running the installer as administrator. Right-click on the installer and select the "Run as administrator" option. This will run the installer with elevated privileges, possibly resolving permissions-related issues.

3. Security software blocks installation: Security software (such as firewalls, anti-virus software) may flag the Genshin Impact installer as a potential threat and prevent it from running. This is to protect your computer from malware. To resolve this issue, you can try temporarily disabling your security software and re-running the installer. Please note that while security software is disabled, your computer may be more vulnerable to potential threats. So before doing this, make sure you download Genshin Impact from a trusted source and make sure your computer is in a secure network environment.

4. System requirements do not meet: Genshin Impact may have specific system requirements, such as specific operating system versions, processor requirements, memory requirements, and graphics card requirements. If your computer does not meet these requirements, the installer may not function properly due to system incompatibility. Before installing Genshin Impact, be sure to check that your computer meets the minimum system requirements. You can find these requirements on Genshin Impact's official website or documentation and compare them with your computer configuration.

5. Insufficient disk space: Genshin Impact's installation files are usually larger and require sufficient disk space to complete the installation process. If your computer is low on disk space, Setup may not be able to write all necessary files to disk. Before installing Genshin Impact, please make sure your computer has enough free disk space. You can check and free up disk space by viewing the disk drive's properties or using the Disk Cleanup tool.

6. Other conflicting software: In some cases, other software already installed on your computer may conflict with the Genshin Impact installation process. These conflicts may be caused by compatibility issues between software or system resource conflicts. To resolve this issue, you can try closing other running programs and re-running the installer. This will reduce the potential for conflicts and provide a better installation environment.

If you have tried the above methods and still cannot solve the problem, it is recommended that you contact Genshin Impact’s official technical support team or visit the official forum for help. They will be able to provide more detailed guidance and support for specific issues to ensure you can successfully install and enjoy your Genshin Impact gaming experience.

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