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Fix for the problem of call logs being displayed on another iPhone under iOS 17 and four ways to prevent it
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2023-11-26 20:07:1413599browse
It’s been a while since Apple launched iOS 17 to the masses, and while most of what it brought us has been pretty useful, a few issues have been plaguing users over the past few months. One of the issues revolves around the call history displayed in the Phone app on iPhone.
Some users have expressed (1,2) their dissatisfaction with the fact that the iPhone’s call history also appears on another iPhone. If you encounter this issue, the following post should help you understand why this happens and how to fix it.
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Why are my call logs showing up on another iPhone on iOS 17?
Since the release of iOS 17, iPhone users have reported that Apple is showing the same call history on two or more iPhones they own. While this may seem helpful to some, users who like to see two different call logs on different iPhones are now confused.
In the past, Apple devices like iPads and Macs would show merged call history from an Apple ID used with another iPhone. In iOS 17, this feature has been expanded to cover all iPhones associated with a single Apple ID, so now you'll see a combined call history that shows all the calls you've made and received from all Apple devices, including iPhones.
From Apple's perspective, this move appears to be intentional and encourages people to create different Apple IDs for different users, even if they belong to the same household. However, if you have two or more iPhones for multiple reasons (personal, work, etc.) and you want a different set of call logs, you can try the fix we've shared below and see if you can Restore the way you use your iPhone.
4 Ways to Stop Call Logs from Appearing on Other iPhones
If you don’t want the call logs of one iPhone to show up on any other iPhone, the following set of fixes may work for you Helps.
Fix 1: Turn off iCloud sync for the Phone app
One fix recommended by many users (on Apple Discussions and Reddit) is to turn off iCloud sync for the Phone app on the primary device. To avoid call history being displayed on multiple iPhones. This seems to work for most people, at least temporarily.
Step-by-Step Guide:
Open the Settings app on your iPhone and tap the Apple ID Card at the top.
#On the next screen, tap
iCloud. In the iCloud screen, click "Show All" under "Apps that use iCloud."
##Here, down Scroll and turn off the
Phone
switch.
##Fix 2: Turn off other Calls on Device
Another way to avoid getting call logs from one iPhone on another device is to disable blocking calls on other nearby devices you own.
Step-by-Step Guide:
Open the Settings app on your iPhone. In Settings, scroll down and select Phone.
## From the phone screen, tap Call ” under “Calls on other devices
”. Here, turn off any iPhones that show up under "Allow Calls."
##If you want iPhone calls to ring only , and its history is only displayed on one device, please turn off the
"Allow calls on other devices
" switch at the top.
## Fix 3: Log you out iCloud account and log in again
If the first two fixes do not solve your problem, you can try logging out of your iCloud account and logging in again.
Step-by-step guide:
Open the "Settings" app on your iPhone and tap the Apple ID Card at the top.
##In the Apple ID screen, go down Scroll to the bottom and click
Exit. In the pop-up screen that appears, enter your Apple ID password in the "Password" box and click "Close" in the upper right corner.
# You will now reach the "On this iPhone Keep a copy of your data screen. Here, turn off the
toggle switch
next to the service whose data you want to delete from this iPhone. The data is not permanently deleted; it will be available on iCloud when you sign back in. For this fix to work, turn off all available toggles on your screen. When finished, click Logout in the upper right corner.
#After logging out, you can open
"Settings
" app and click
"Sign in to iPhone
" at the top to log back in to your Apple account. From there, you can enter your Apple ID and password to log in again. You'll be asked to verify this by entering a 6-digit verification code that you may receive on any other Apple device, or via text message or phone call.
Fix 4: Use different Apple IDs for different iPhones
The move to display the same call logs on multiple iPhones using the same Apple ID appears to be intentional. In the past, Apple's other devices, such as iPads and Macs, would show the same call logs as iPhones when using a single Apple account.
iOS 17 extends this feature to work on multiple iPhones, so if you have multiple iPhones, the call history on any device is the same at all times so you know who is calling on any iPhone Correspondence with you. With this move, Apple is clearly discouraging people from sharing the same Apple ID, even if they belong to the same household.
So, if you are unable to differentiate call logs on multiple iPhones using the above fixes, we recommend you to start using separate Apple IDs on different iPhones. To do this, you can use steps 1-3 in Fix 3 above to sign out of iCloud from one of your iPhones and then sign in to a new iCloud account on that device.
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