Why can’t Taobao messages be sent with an exclamation mark?

If Taobao messages cannot be sent and there are exclamation marks, it may be caused by network connection, account settings, message content or system problems. The solutions are as follows: 1. Network connection problems, check the network connection, turn off the firewall or proxy; 2. Account setting problems, check the account status and settings; 3. Message content problems, ensure that the message content complies with the regulations of the Taobao platform or check the message content , avoid using sensitive words; 4. System problem, updated version will be released after a while.

The operating system of this tutorial: iOS 17.1 system, Taobao version 10.29.10, iphone14 mobile phone.

There may be many reasons why Taobao messages cannot be sent and an exclamation mark is displayed. Below I will explain the network connection, account settings, message content, etc. I hope it will be helpful to you.

1. Network connection problems:

Unstable network: If your network connection is unstable or slow, messages may not be sent. It is recommended that you check the network connection to ensure that the network is stable.

Firewall or proxy settings: Certain firewall or proxy settings may affect the delivery of messages. You can try turning off the firewall or proxy and sending the message again.

2. Account setting issues:

Account abnormality: If your Taobao account is abnormal, such as being frozen, restricted, or having security issues, messages may not be sent. . It is recommended that you check your account status and contact Taobao customer service to resolve account issues.

Configuration errors: If there are errors in your account settings, such as not binding a mobile phone number or not completing real-name authentication, it may also cause message sending to fail. It is recommended that you check your account settings to ensure they are configured correctly.

3. Message content issues:

Illegal content: If your message contains illegal content, such as advertising, fraud, pornography, etc., the Taobao system will automatically block or reject it send. Please ensure that the content of the message complies with the regulations of the Taobao platform and avoid containing illegal content.

Sensitive words: If your message contains sensitive words, the Taobao system may intercept it and display an exclamation mark. It is recommended that you check the message content and avoid using sensitive words.

4. System problems:

Server failure: If the Taobao server fails or is under maintenance, message sending may fail. You can wait for a while and try sending the message again.

Software version update: If you are using Taobao client or browser plug-in, you may need to update to the latest version to support the message sending function.

If you have tried the above methods and still cannot solve the problem, it is recommended that you contact Taobao customer service or technical support and describe the problem you encountered in detail, and they will provide more professional help and solutions.

In short, if Taobao messages cannot be sent and an exclamation mark is displayed, it may be caused by network connection, account settings, message content or system problems. This problem can usually be solved by checking your network connection, account settings, ensuring message content complies with regulations, and keeping software versions updated. If the problem persists, please consult Taobao customer service or technical support for further assistance.

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