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Survey found: 64% of respondents claim work done by generative AI as their own

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2023-11-20 14:38:26936browse

Survey found: 64% of respondents claim work done by generative AI as their own

In a survey conducted by Salesforce, it was found that in the absence of a clear policy on the use of generative AI, 64% of respondents admitted that they would use generative AI to complete tasks. See work as work done by yourself.

Even as the popularity of generative AI continues to grow, enterprises urgently need to clearly define policies for the use of generative AI to prevent employees from using this tool without authorization, which may This exposes the company to some risks. That's the key finding from a recent Salesforce survey of about 14,000 full-time employees in 14 countries.

The survey shows that more than a quarter (28%) of employees surveyed use generative AI at work, and more than half of them use generative AI without employer approval or authorization. Notably, another 32% of respondents said they plan to start using generative AI soon. This survey is part of Salesforce’s Generative AI Snapsho research series, “The Promises and Pitfalls of AI at Work.”

A key reason why more and more employees are using generative AI is that they realize it can significantly improve productivity. Users of generative AI realize its importance, with 71% of employees saying that generative AI makes their work more efficient, and 58% of employees believing that this technology makes them more engaged at work.

Interestingly, nearly 50% of employees surveyed said developing expertise in generative AI would help improve their job satisfaction, make them more popular at work, and would increase income. .

All of these indicate the rapid popularity and development of generative AI. McKinsey says generative AI could add $2.6 trillion to $4.4 trillion to the global economy annually.

Lack of policy leaves enterprises vulnerable to generative AI security risks

Despite the increasing use of generative AI, a lack of policy and clarity on security and authorization tools is increasing enterprises security risks. In a survey conducted by Salesforce earlier this year, 73% of respondents said they believed generative AI poses security risks. Inaccurate results and possible infringement of intellectual property are some of the other risks faced with using generative AI.

Salesforce’s survey shows that India has the highest rate of use of unauthorized and banned generative AI tools among the 14 countries it surveyed, with 64% of employees surveyed across industries using these tools. to promote their career development. On the other hand, the Netherlands has the lowest usage of unauthorized generative AI tools, with only 43% of employees using it.

The lack of clearly defined policies for the use of generative AI leaves businesses vulnerable to these risks and prevents them from taking advantage of the vast potential of generative AI. According to a survey by Salesforce, about 79% of enterprises do not have a clearly defined policy for the use of generative AI. Among them, 15% of the respondents said that the policy for the use of generative AI at work is not clearly defined, 37% of the respondents said that there is no policy for the use of generative AI at work, and the remaining 27% of the respondents said that there is no clear definition of the policy for the use of generative AI at work. Know nothing about this.

Using Generative AI Unethically

As the use of unauthorized generative AI increases, some employees are using it unethically, including using generative AI work results as evidence. Have it for yourself. Nearly 64% of respondents view generative AI work as work they do themselves, and 41% are likely to exaggerate their generative AI skills to secure job opportunities.

In the Salesforce survey, one of the important issues was lack of training. Nearly 70% of respondents have neither completed nor received any training on the safe and ethical use of generative AI at work. Paula Goldman, chief ethical and humane use officer at Salesforce, said in a blog post: "With clear guidelines, employees can understand and respond to the risks of generative AI while using its innovation to advance their careers."

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