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HomeCommon ProblemWhat should I do if I can't receive the verification code on DingTalk?

Solution: 1. Restart the phone, which can solve network and application problems; 2. Check the network settings to ensure that your mobile phone network settings are correct; 3. Update the DingTalk app. Updating DingTalk can fix some problems. Question; 4. Check the blacklist to check whether there is an interception setting in your mobile phone's blacklist; 5. Security software check to check whether your mobile phone security software has intercepted the verification code; 6. Contact the operator and contact your mobile phone Consult the operator whether it has been blocked; 7. Change the SIM card and try it on another mobile phone; 8. Contact customer service, etc.

What should I do if I can't receive the verification code on DingTalk?

# Operating system for this tutorial: Windows 10 system, Dell G3 computer.

If you cannot receive the verification code from DingTalk, you can try the following methods:

  1. Restart your phone: Sometimes, restarting your phone can solve some network and application issues. question.

  2. Check network settings: Make sure your mobile phone network settings are correct and you can connect to the network normally.

  3. Update the DingTalk app: Sometimes, updating the DingTalk app can fix some issues.

  4. Check the blacklist: Check whether there is any blocking set up in your mobile phone's blacklist. If so, please cancel the blocking.

  5. Security software check: Check whether your mobile phone security software has intercepted the verification code. If so, please cancel the interception.

  6. Contact operator: Contact your mobile phone operator to inquire whether it is blocked. If so, please cancel the block.

  7. Change SIM card: Try changing the SIM card to another mobile phone to see if you can receive the verification code.

  8. Contact customer service: If none of the above methods can solve the problem, you can contact DingTalk customer service for consultation and resolution.

Hope the above methods can help you solve the problem.

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