JD.com’s “one-click price guarantee” has saved users 428 million yuan, and the “old-for-new” transaction volume has increased 13 times year-on-year

According to news from this site on November 10, JD.com announced that from 8 pm on October 23 to midnight on November 7, "One-click price guarantee" has saved users 428 million yuan, The value of "replacement-only" products reached 130 million yuan, "freight insurance" has protected 120 million orders, more than 4 million users have used the "lightning refund" service, and "door-to-door replacement" products have replaced more than 620,000 new products. The transaction volume of "old for new" increased 13 times year-on-year, and JD Cloud intelligent customer service responded to 989 million user inquiries.

This site previously reported that in the first week of Double Eleven, JD International’s imported goods turnover increased by 55% year-on-year, exceeding The transaction volume of 700 brands increased by more than 100% year-on-year. Among them, buyer stores, national pavilions, and global supermarkets also achieved a year-on-year increase of more than 3 times in transaction volume.

In the first 10 minutes of the opening ceremony at 8pm on October 31st, the sales volume of iPhone, Xiaomi, Honor, Huawei, OPPO and vivo mobile phones increased by 100% year-on-year, and the transaction volume of NAS network storage increased by 3% year-on-year times, the sales of gaming notebooks equipped with 4060 and above graphics cards increased by 270% year-on-year, the sales of learning machines and mirrorless cameras increased by more than 100% year-on-year, the sales of books increased by 4 times year-on-year, and the number of mobile solid-state drive users increased by 100% year-on-year.

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