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Microsoft announces extension of support cycle to 6 years for Surface PCs released after 2021

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2023-11-04 11:57:10635browse

Microsoft updated its support documentation on November 4, announcing that it would extend the support cycle of Surface PC products to 6 years. This move applies to products released since January 1, 2021

In September this year, Microsoft released a series of new Surface products, including Surface Laptop Studio 2, Surface Laptop Go 3 and Surface Go 4 wait. At the same time, Microsoft also announced a new Surface device firmware and driver update policy

微软宣布2021 年之后发布的Surface PC支持周期延长至6年

Microsoft said that in order to help IT administrators better manage Surface devices, they decided to update Surface devices The device's driver and firmware support cycle has been extended to six years after product launch, compared with the previous support cycle of only four years.

This update expands the scope of application. All Surface PCs shipped after January 1, 2021 will receive six years of firmware update support.

For devices released before January 1, 2021, Surface devices will continue to receive driver and firmware updates for at least four years after the device is released. If the support period exceeds four years, update service will end before the last service date

And for devices released on January 1, 2021 and later, Surface devices will receive drivers for at least six years after the device is released Program and firmware updates. Likewise, if the support period exceeds six years, update service will end before the last service date.

The following products will receive an additional 2 years of support, and the support period will be extended to 6 years: Surface Pro 7, Surface Go 3, Surface Laptop 4, Surface Laptop Go 2, Surface Studio 2, Surface Laptop Studio 1. This measure is designed to provide users with longer-term technical support and maintenance, ensuring that their Surface devices can stay up-to-date and durable

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