UFIDA Dayi launches a new upgraded cloud recruitment customer service robot recruitment solution!

I wonder if HR people have ever had such an experience? During school recruitment, since most students are entering the workplace for the first time and are not familiar with employment matters, they often ask a variety of questions. Then, HR has to respond to these large and repetitive questions, which undoubtedly adds a lot of pressure. In addition, if HR fails to respond to job seekers' messages in a timely manner during busy hours or after get off work, they are worried that it will bring a bad experience to job seekers and even affect the company's employer brand image. So how to solve these problems? The UFIDA Dayi recruitment customer service robot is based on the large enterprise service model YonGPT and has achieved a new upgrade. With the blessing of generative AI technology, it has the excellent qualities of being sensitive and eager to learn, comprehensive, flexible in answering, and observing words and expressions, and can communicate with job seekers more intelligently and considerately. users to interact online.

Sensitive and eager to learn: continuous self-study, no long-term maintenance required

As a recruitment customer service robot born in the AI2.0 era, I must have keen learning abilities and be able to learn independently. In the past, companies have begun using customer service bots to answer questions from job applicants to reduce the burden on human resources departments. However, in fact, traditional intelligent question and answer systems are configured based on rules, and the human resources department still needs to spend a lot of time maintaining complex corpora. Even so, the answer hit rate of the robot is less than 20%

Nowadays, with the support of AI2.0 technology, UFIDA Dayi’s new recruitment customer service robot can perform self-learning tasks from the set database without additional configuration. HR has said goodbye to the tedious maintenance work and answered questions. The hit rate has also been greatly improved, improving the job application consultation experience for job seekers.

Online around the clock, easily answer various questions

Ufida Dayi recruits customer service robots to create a "24-hour" reception window for enterprises. Job seekers can start communicating with the customer service robots anytime and anywhere. When HR is busy or after get off work and cannot see the message in time, the recruitment customer service robot can quickly answer the job seeker's questions. In this way, HR no longer has to worry about the job seeker's experience being affected. At the same time, the recruitment customer service robot can pay full attention to related issues such as company introduction, job details, campus recruitment recommendations, considerations before submission, progress review after submission, interview process, offer results and other issues, and provide job seekers with comprehensive application information. Full process service.

03 Flexible Answers: Deep understanding of the context and support for coherent responses

UFIDA Dayi recruitment customer service robot has excellent reading comprehension skills and can respond flexibly to job seekers. Job seekers can ask a question and then, after getting an answer, move on to ask another related question, and the bot will generate a response based on the conversation history. For example, if you ask "Where can I get relevant notices or arrangements for the seminar?", job seekers will be able to get detailed answers. Immediately afterwards, the job seeker can continue to ask "Are there any offline seminars?" and other similar questions, and the robot will communicate with the job seeker in a relaxed tone just like a real HR person.

04 Observe words and emotions: gain insight into the needs of applicants and proactively guide delivery

Learn quickly, answer all questions, and respond coherently... these are not enough! A truly excellent recruitment customer service robot also needs to listen carefully to job applicants and understand their demands. The UFIDA Dayi recruitment customer service robot knows how to observe words and emotions, and can deeply analyze the information provided by job seekers such as majors, work locations, and preferred position types, quickly recommend the most suitable positions for them, and provide detailed guidance on delivery steps, allowing job seekers to easily master the job search. process. This kind of service method can not only improve the delivery conversion rate, but also allow job seekers to feel personalized care.

UFIDA Dayi recruitment customer service robot has stronger self-learning ability, wider coverage of knowledge, more precise intent recognition, and deeper insights for job seekers. The company has installed it on the recruitment official website, recruitment micro-official website, Yuan Universe space promotion meeting and other scenarios , not only brings a one-stop convenient experience to job seekers, but also creates a better employer image for the company and improves the employer's reputation among job seekers. It is foreseeable that with the continuous advancement of artificial intelligence technology, AI will gradually transform from cold algorithms to smart and human assistants, not just intelligent answers, but also many aspects. This transformation will provide job seekers and companies with Bringing unprecedented convenience.

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