Solution: 1. Check the network connection; 2. Check the firewall and security software; 3. Clear the update cache; 4. Reset Windows Update components; 5. Run the Windows Update troubleshooting tool
Error code 8024401C is usually associated with Windows Update and means that a problem was encountered while trying to download or install an update. Here are some possible solutions:
1. Check your network connection: Make sure your computer is connected to a stable Internet connection. Try visiting other websites to make sure the network connection is working.
2. Check firewall and security software: Firewall or security software may prevent Windows Update from functioning properly. Temporarily disable your firewall and security software and try running Windows Update again.
3. Clear update cache: Sometimes, some corrupt files in the update cache may cause error code 8024401C. You can try clearing the update cache to resolve the issue. Press the Win R key, enter "services.msc" in the run box, and then find the "Windows Update" service. Right-click the service and select "Stop". Then, go to the C:\Windows\SoftwareDistribution folder and delete everything in the folder. After restarting your computer, run Windows Update again.
4. Reset Windows Update components: If clearing the update cache does not solve the problem, you can try resetting Windows Update components. Press the Win X key and select "Command Prompt (Admin)". In the command prompt window, run the following commands in sequence:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
5. Run the Windows Update troubleshooting tool: Windows provides a troubleshooting tool , can automatically detect and fix Windows Update-related issues. You can download and run the tool from the official Windows website to see if it resolves error code 8024401C.
If the above methods still cannot solve the problem, it is recommended that you seek further assistance from the Microsoft support team.
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