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Some Pixel 8 users have encountered unlocking bootloader issues, and Google is offering new phone replacements

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2023-10-22 12:09:031998browse

News on October 22, recently, purchased Pixel Some users of the 8 series phones took to the social media platform Reddit to reveal that their phones had unlocked their bootloaders. bootloader). This issue has attracted a lot of attention because while unlocking the bootloader is crucial for users who like to install custom firmware or root their phones, most Android phones have the bootloader locked by default, and unlocking the bootloader often results in The mobile phone loses its warranty and also increases the risk of the user's personal data being stolen by attackers.

About Pixel 8 and Pixel 8 Not many Pro phones have this problem. One Reddit user said he contacted Google customer service and was advised to return the phone and exchange it for a new one. The user wrote in the post: "I received my Pixel today 8 Pro, a warning to unlock the bootloader pops up as soon as I turn it on. Although I went ahead and set up the phone, I contacted Google customer service and they advised me to return the device and request a replacement. ”

部分Pixel 8用户遭遇解锁引导程序问题,谷歌提供新机更换

Another Reddit user shared a similar experience: “I bought my new Pixel yesterday from Google Fi 8 mobile phone, I immediately saw the same unlocking bootloader warning message as the original poster as soon as I turned it on. While I might have loved flashing my phone when I was younger, it's just too much hassle and risk for a brand new phone. So, I contacted Fi customer service and they agreed to replace me with a new phone. I also ordered a Pixel for my wife 8. Her mobile phone did not have similar problems. I'm curious how many phones had quality control issues. This is the first time I have encountered this problem with Nexus/Pixel series phones. ”

Received Pixel with unlocked bootloader Users of 8 series mobile phones will see the following warning message when they turn on the phone for the first time: "The bootloader has been unlocked and software integrity cannot be guaranteed. It is possible for an attacker to obtain any data stored on the device. Please do not store sensitive information on the device." ”

Although users may have felt lucky to have their phone’s bootloader unlocked more than a decade ago, today, the number of users who flash their phones has dropped significantly. Considering that the vast majority of mobile phone users store large amounts of personal data on their devices, the issue of phone security is clearly more important than further customization of the phone. It is understood that Google is actively solving this problem to ensure that future Pixel The bootloader lock status of 8 series phones is normal.

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