Home >Common Problem >What should I do if the WeChat real-name authentication always does not match?
WeChat real-name authentication always does not match. You can solve the problem by trying again, contacting customer service, providing more supporting materials and seeking help. Detailed introduction: 1. Try again. Sometimes there may be some temporary problems in the system, resulting in mismatch in real-name authentication; 2. Contact customer service, WeChat customer service will have dedicated personnel responsible for handling real-name authentication issues; 3. Provide more supporting materials, such as Copy of ID card, bank card copy and other relevant supporting materials; 4. Seek help, consult some professional lawyers or consulting agencies, and give some suggestions or help solve the problem according to the specific situation.
The operating system of this tutorial: ios16.6 system, WeChat version 8.0.37, iphone14 mobile phone.
WeChat real-name authentication is to protect the security of users’ accounts and maintain the order of the social platform, and to ensure that users’ identity information is true and valid. However, sometimes we encounter mismatch problems when performing WeChat real-name authentication, which may cause us some trouble. So, what should we do when WeChat real-name authentication always does not match?
First of all, we need to make it clear that there may be many reasons for the mismatch of WeChat real-name authentication. It may be that the identity information we entered is incorrect, or there may be some problems with the system. Therefore, we need to carefully check whether the identity information we enter is accurate. Make sure that your name, ID number, mobile phone number and other information are consistent with the actual situation.
If we confirm that the identity information we entered is correct, then there may be some problems with the system. At this time, we can try the following solutions:
1. Try again: Sometimes there may be some temporary problems in the system, resulting in a mismatch in real-name authentication. We can try to perform real-name authentication again to see if it can pass successfully.
2. Contact customer service: If you still cannot pass the real-name authentication after multiple attempts, we can contact WeChat customer service for help. WeChat customer service will have dedicated personnel responsible for handling real-name authentication issues. They will provide us with some solutions or help us verify our identity information.
3. Provide more supporting materials: If the real-name authentication mismatch problem is more complicated, we can try to provide more supporting materials to prove our identity. For example, we can provide copies of ID cards, bank cards and other relevant supporting materials so that the system can more accurately verify our identity information.
4. Seek help: If none of the above methods can solve the problem of real-name authentication mismatch, we can seek professional help. You can consult some professional lawyers or consulting agencies. They will give some suggestions or help us solve the problem based on the specific situation.
In short, when WeChat real-name authentication always does not match, we should not panic, we should calmly analyze the cause of the problem and adopt corresponding solutions. At the same time, we must also improve our security awareness, protect our identity information, and avoid real-name authentication mismatches. .
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