Fix: Keyboard shortcuts not working in Chrome

Google's widely used web browser is known for its speed and efficiency. But if you've ever found your Windows 11 or Chrome shortcuts suddenly unresponsive, you know it can turn smooth browsing into a jarring experience and impact your overall productivity.

Don’t worry; this guide will unravel the usual suspects behind this and provide a clear way to get these key combinations back to their normal working order in Chrome on Windows 11.

Why don't keyboard shortcuts work in Chrome?

• Extension Conflict: Certain Google Chrome extensions may overwrite or interfere with default Windows 11 shortcuts.
• Browser Cache: Accumulated cache can sometimes disrupt the proper functioning of Chrome.
• Outdated Chrome Versions: Not using the latest version of the Chrome browser may cause glitches, including malfunctioning shortcuts on guest and incognito windows.
• Corrupted User Profile: Over time, your Google Chrome user profile can become corrupted, affecting various features, including shortcuts.
• Conflicts with system shortcuts: Windows 11 shortcuts may sometimes conflict with Chrome, resulting in unresponsiveness.

How do I fix my keyboard shortcuts if they aren't working in Chrome?

1. Disable conflicting extensions

1. Open Google Chrome.
2. Click the three vertical dots in the upper right corner>Extensions>Manage extensions.
3. View the list of extensions and disable them individually to identify the culprit.
4. After identification , remove the faulty extension or check its settings for possible conflicts.

2. Clear browser cache

1. In Google Chrome, click the three vertical point.
2. Scroll down and click More Tools.
3. Click to clear browsing data.
4. Select the cached images and files, then click Clear data. Restart Chrome afterwards.

3. Update the browser

1. Open Google Chrome and click the three in the upper right corner vertical point.
2. Hover over Help and select About Google Chrome.
3. Chrome automatically checks for updates. If available, allow it to update and then restart the browser.

4. Create a new user profile

1. Open Google Chrome.
2. Click on the profile icon (top right corner).
3. Click Add another account to create a new profile. Assign it a name and choose an icon.
4. Switch to the new profile and test the shortcuts to see if they work properly.

Note: If this solves the problem, you may need to transfer your bookmarks and settings to a new profile.

5. Check System Shortcuts

1. Navigate to your system settings. For Windows 11, type Settings in the search bar and click on it.
2. Click "Accessibility>" under "Interaction" and click "Keyboard".
3. View a list of system-level shortcut key settings to identify potential conflicts with Chrome.
4. Modify or disable conflicting shortcuts. Retest Chrome afterwards.

While the last two solutions require more familiarity with Chrome, shortcut options, and Windows 11 system settings, they can effectively solve deeper problems. Always make sure you have backed up important data or settings before making major changes. This way, you can maintain the speed and efficiency Chrome is known for, no matter what obstacles you may encounter.

Keep in mind that overloaded junk files, suspicious files, and pop-ups can also affect standard keyboard shortcuts. Use appropriate security and privacy solutions to ensure your data is safe and your Chrome shortcuts are not affected.

If you are a Microsoft 365 user, please note that this issue also affects Microsoft Word on Windows 11 and sometimes even Excel Microsoft, but we have found fixes for both.

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