Amazon upgrades Alexa voice assistant: integrating generative AI and making conversations more natural

IT House News on September 21st, at an event held by Amazon today, previewed the new Alexa that integrates generative AI. In addition, it can be used without using the wake word "Alexa" again. Continue the conversation.

Source: Amazon

With the support of a large language model, the new version of the voice assistant has a more natural communication experience with users, making Alexa conversations feel more like talking to humans.

For example, if the user says: "Alexa, I'm cold," Alexa will know that the indoor temperature needs to be increased. Amazon enhances the intelligence level of Alexa by integrating generative AI to meet user needs more intimately.

Amazon also launched a new "speech-to-speech" engine that can sense the user's emotions and intonation, and allow Alexa to respond differently based on the user's emotions.

For example, if a customer asks for an update on their favorite sports team and the latest game they won, Alexa will be able to respond with a cheerful voice. However, if they lose, Alexa sounds more sympathetic. IT House embeds the introduction video here as follows:

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