NetEase Yaotai launches AI digital employees, Yuanverse + AI helps enterprises provide smart services

With the rapid development of emerging technologies such as virtual reality and digital twins, the Metaverse and related industries are becoming increasingly mature. As a scenario for human beings’ future digital production activities, Metaverse will become the next generation productivity tool, showing rich and powerful application capabilities in various fields such as culture and tourism, education, and social networking. At the same time, the continuous breakthroughs in disruptive technologies such as artificial intelligence and virtual reality have also brought a richer immersive experience to the metaverse, a virtual space that transcends the real world, and accelerated the transformation of the metaverse from a technological ideal to reality. The development process of life

In order to help enterprises smoothly face the current era full of innovation and change, and further promote the integration practice of Metaverse and AI technology, NetEase Yaotai recently launched the "Enterprise Metaspace" and made every effort to create AI digital employees , create a permanent, three-dimensional and dynamic new corporate image portal for enterprises, provide enterprise intelligent services, solve all enterprise needs in one stop, and help enterprises explore more marketing possibilities in the Yuanverse era.

[AI digital employee: providing enterprise intelligence services]

In order to meet the needs of enterprises for diversified development, NetEase Yaotai has launched AI digital employees, which can play the roles of smart front desk, exhibition hall guide, smart customer service and even virtual spokesperson, providing enterprises with more considerate and efficient smart services. .

More intelligent: solving customer needs efficiently

By leveraging Langchain’s data awareness and agent capabilities, we can connect to a variety of the latest AI models. AI digital employees can understand and analyze customer questions, conduct distributed retrieval through vector databases and Elasticsearch, match corpus data and massive knowledge, and provide customers with accurate and professional answers, thereby improving customer satisfaction

Relying on the semantic similarity search capability of vector databases to reduce the consumption of graphics card computing resources caused by repeated coding, AI digital employees can have natural and smooth conversations with customers more quickly, efficiently and at low cost, quickly and accurately Solve customer problems and further enhance customer engagement experience.

More flexible: Provide personalized smart services

Enterprises can freely upload and select different copywriting libraries and dialogue corpora in the background according to their own individual needs. The corpus supports up to tens of thousands of pages of text content, and knowledge base construction can be completed in seconds with thousands of pages of text, and it provides personalized consulting services to corporate customers through text introduction, voice broadcast, intelligent dialogue, etc.

Enterprises can also update the configuration at any time, adjust the text, broadcast and dialogue functions of AI digital employees by replacing the back-end copy library, customize the big data model corpus, etc., and provide personalized consulting services to customers. Whether it is online consultation, product recommendation, or answering frequently asked questions, AI digital employees can fully meet customer needs and provide efficient solutions.

More immersive: Multiple configurations to enhance interactive experience

In addition, NetEase Yaotai also supports diverse role configurations, enabling AI digital employees to achieve thousands of people. By taking advantage of NetEase Yaotai's AI intelligent face pinching and manual face pinching functions, companies can personalize the display image of digital employees, and there are more than 100 sets of style clothing and accessories to choose from, helping you quickly create a virtual spokesperson for the company

At the same time, AI digital employees also support a variety of styles of male and female voice configurations, which can achieve voice and mouth synchronization during voice broadcast and intelligent dialogue. Combined with natural body movements, it can show agile movements, beautiful sounds, and intelligent interactive simulations. With authentic characteristics, it provides customers with more immersive, participatory and interactive enterprise smart services, helping enterprises to establish closer connections with customers.

[Enterprise metaspace: Create an exclusive corporate exhibition hall]

In order to meet the needs of enterprises for comprehensive, three-dimensional and dynamic display of brand image, NetEase Yaotai has flexibly created a technological, composite and multi-functional exclusive online platform based on years of accumulation in the field of AI technology and art. Three-dimensional space—enterprise metaspace

More convenient: Build a corporate exhibition hall in 30 minutes

By using the scene editor, enterprises can flexibly create space styles, and it only takes 30 minutes to create a new corporate image portal that is permanently reusable and shared in the cloud. Whether it is furniture, exhibition boards or green plants in the space, they can be quickly created and combined through the highly flexible expansion system

Using the editing function of the scene editor, all objects in the exhibition hall can be replaced at will. Only a few simple drag and drop operations are needed to complete the layout and update of the exhibition hall. Enterprises can freely create, expand and update their own exclusive corporate exhibition halls at low cost and high efficiency according to their brand display needs.

More three-dimensional: display brand image in multiple dimensions

In addition, NetEase Yaotai also opens online scene decoration functions to various enterprises, supporting scene positioning and effect preview, further saving labor and time costs in exhibition hall construction, improving exhibition hall construction efficiency, and solving the high cost of small and medium-sized enterprises in building exhibition halls. , difficult, time-consuming and other problems, it helps companies easily complete exhibition hall construction and scene decoration.

(scene under development, not final effect)

By freely configuring TV videos, posters, table signs, brochures, hanging flags, display boards, etc. in the corporate exhibition hall, we can comprehensively display corporate development history, corporate culture, customer stories, brand cases and other content to meet the needs of corporate three-dimensional branding Various needs such as image creation, high-efficiency and low-cost display and communication, digital browsing experience, etc.

More Comprehensive: Comprehensive Links to Enterprise Customers

The Yuanshi corporate exhibition hall created by NetEase Yaotai is different from traditional corporate exhibition halls. It can provide users with a more immersive and participatory visiting experience. Enterprises can share their exhibition halls with customers and partners across the country at any time. Customers only need to enter their tickets to enter and visit online with one click anytime, anywhere

In addition, the corporate exhibition hall also supports online interaction between multiple people on the same screen. During the tour, customers can communicate and interact with other users through diverse interactive functions such as private messages, voice, video, and actions, and immersively experience enterprise smart services. It not only improves the user experience and interactivity, but also further strengthens the connection between enterprises and customers.

NetEase Yaotai's initiative will bring new experiences and opportunities to enterprises. Through the combination of "enterprise metaspace AI digital employees", enterprises can easily create personalized online three-dimensional spaces at a lower cost, even if Small and medium-sized enterprises can also have their own exhibition halls, enjoy the same brand display and user experience as large enterprises, and achieve all-round brand display. The intelligent customized Q&A and personalized consulting services of AI digital employees can help enterprises and customers achieve efficient, intelligent and convenient interactions. Regardless of the size of the company, it can achieve dual improvements in brand image and user experience, bring more innovation and possibilities to corporate marketing, and help companies establish closer connections with customers.

Rewritten content: There is no doubt that the development momentum of the Metaverse has been unstoppable, and artificial intelligence technology has further changed our understanding of the Metaverse. In the future, NetEase Yaotai will continue to fully promote the integration of new technologies such as Metaverse and artificial intelligence, provide enterprises with more innovative solutions, and help enterprises maintain their leading position in the digital era

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