Walmart uses PICO 4 headsets for employee VR training, and has purchased Oculus Go solutions on a large scale

(Nweon September 5, 2023) With a series of advantages such as safety, portability, low cost, repeatability, scalability, and customizability, training solutions based on VR all-in-one machines are rapidly gaining popularity in the enterprise market. For example, in a recent interview with the Financial Times, the famous retailer Walmart once again emphasized the importance of VR training solutions.

Walmart employees are wearing and using PICO 4

In fact, Walmart was one of the first giants to adopt VR training solutions on a large scale. After launching a pilot with enterprise VR training solution provider Strivr in 2017 and finding that employees' test scores after receiving VR training were 15% higher than traditional teaching and employee satisfaction increased by 30%, Walmart purchased 1.7 10,000 units of Oculus Go, and a VR training program has been launched across the United States.

Of course, as PICO begins to join Strivr’s partner ecosystem, PICO has begun to provide cost-effective VR headset support for Strivr and its partners. For example, PICO 4 has appeared in Walmart’s official promotional graphics and demonstrated VR training for Walmart employees through PICO headsets.

For VR training solutions, Walmart believes that immersive learning can help employees better prepare for daily work and rare high-risk situations. Best of all, it provides learners with real-world simulations that can help develop key customer service skills, including empathy, inclusion and diversity.

Jimmy Carter, a spokesman for Walmart, said in a recent interview with the Financial Times: “Employees use it to play real-life roles, such as expressing sympathy for customers who are having a rough day. Or deliver groceries to customers’ homes.”

According to feedback, employees believe that "such an experience makes them feel more confident and more willing to interact with customers." Obviously, this is very important for Walmart, a service-oriented retailer.

Walmart added: “Productivity at the store level is very strong, in part because of the training we provide our associates. As the nature of work continues to change, we need to continue to innovate so associates can better serve customers and help them Develop new skills, thrive at work, and grow in your career."

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