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HomeCommon ProblemHow to remove activation lock on iPhone

If you already own an iPhone

If you are the owner and just forgot your Apple ID or password, or there is a problem with your Apple ID, please follow the steps below:

1. Reset Apple ID or password:

  • Please visit the Apple ID account page (appleid.apple.com).
  • Click "Forgot your Apple ID or password?
  • Follow the on-screen instructions to reset your password.

2. Remove Activation Lock from the device:

After resetting your Apple ID password, you can now turn off Activation Lock directly from your iPhone:

  • Go to Settings.
  • Tap your name at the top to open Apple ID Settings.
  • Scroll down to "Find."
  • Tap "Find My iPhone."
  • Turn off "Find My iPhone."
  • You will be asked to enter your Apple ID password; do so and then click Close.

Activation Lock should now be removed from your iPhone

If you are buying a used iPhone, please buy

If you are buying a used device, please ask before The owner removes Activation Lock to prevent being locked out of the device:

1. Ask the previous owner to sign out of iCloud:

  • Have the previous owner open Settings .
  • Have them tap their name at the top.
  • Scroll down and tap Exit.
  • They will be prompted to enter their Apple ID password.
  • Tap to close.

2. Erase all content and settings:

After exiting, the previous owner needs to clear all content and settings:

  • Go to Settings.
  • Tap General.
  • Scroll down and tap Reset.
  • Tap to erase all content and settings.
  • Confirm the operation.

The device will restart and start without Activation Lock, and you can now set it up as a new iPhone using your iCloud account.

Using some third-party software

You can use many different third-party software tools to remove activation lock on your iPhone. You should only use these if you are the owner of the iPhone or have the owner's permission. These tools are often paid and some may work and some may not, so it's worth researching them properly to ensure you're using a tool that will work on your device.

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