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HomeCommon ProblemWhat should I do if the Ethernet is connected but cannot access the Internet?

The Ethernet is connected but cannot connect to the Internet. Solution: 1. Check whether the Ethernet cable is connected correctly; 2. Check whether the router or modem is working properly; 3. Check the computer's network settings; 4. Check the network driver. Is it installed correctly? 5. Try to solve the problem by restarting the computer.

What should I do if the Ethernet is connected but cannot access the Internet?

#In today’s highly interconnected world, the Internet has become an indispensable tool for our daily lives and work. However, sometimes we may be faced with the problem that the Ethernet is connected but cannot access the Internet. This problem may occur when you use devices such as PCs, laptops, smartphones, or TVs. So, how should we solve this situation when we face it?

1. We should check whether the Ethernet cable is connected correctly. Make sure both ends of the Ethernet cable are plugged into the correct jacks and are not loose. It is recommended to try re-plugging the Ethernet cable to make sure the connection is secure. If the Ethernet cable is connected correctly and there are no issues, we can proceed to the next steps.

2. We can check whether the router or modem is working properly. The Ethernet cable can be unplugged from the computer and plugged into another device, such as a laptop or TV. If the device is able to access the Internet normally, then the problem may occur on our computer. But if no device is able to get online, the problem is most likely caused by a faulty router or modem. At this time, we can try to restart the router or modem, or reset it to factory settings to solve the problem.

3. We can check the computer’s network settings. On Windows operating systems, you can check and change it by following these steps: First, click on the wireless network icon in the lower right corner, then select "Open Network and Sharing Center", then select "Change adapter settings". In the adapter settings window, right-click the Ethernet connection and select "Properties". In the properties window, make sure "Internet Protocol Version 4 (TCP/IPv4)" is already checked. If it is not checked, click on it and select "Properties". In the Properties window, make sure "Obtain an IP address automatically" and "Obtain DNS automatically" Server Address" are all selected. If you are still unable to access the Internet after selecting them, you can try to manually set the IP address and DNS server address. If the problem persists, you can also try to disable and re-enable the Ethernet adapter.

4. If none of the above steps solve the problem, we can try to check whether the network driver is installed correctly. Open Device Manager, find and expand "Network Adapters". Under Network Adapters, find the Ethernet adapter, and right-click to select "Update Driver" ". The system will automatically search and install the latest drivers. Updating the drivers can sometimes solve network connection problems.

5. We can also try to solve the problem by restarting the computer. Sometimes, some temporary network failures It can be fixed by restarting the computer.

In short, when the Ethernet is connected but cannot access the Internet, we should first check whether the Ethernet cable is connected correctly, and then check whether the router or modem is working normally. If none of these steps solve the problem problem, we can check the computer's network settings, update the network driver, or try to solve the problem by restarting the computer. If the above method still does not solve the problem, it may be caused by a fault of the network provider or a more serious hardware problem. At this time we can contact the network provider or professionals for further help and support .

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