How to fix a frozen or unresponsive iPhone

In some cases, your iPhone may show signs of a complete system freeze, showing only a black screen, giving you the impression of a complete crash or shutdown. This may cause your device to become unresponsive, frozen, and inoperable. In this case, there are several troubleshooting techniques we can try to repair and restart the iPhone to make it functional again.

Force restart your iPhone

A quick and easy fix for a frozen and unresponsive iPhone is to force restart the device. How this is done depends on which iPhone model you have. You can follow the steps below for each different iPhone model. You can find more details about this on Apple.

How to force restart your iPhone:

• iPhone 6s or earlier: Press and hold the Home button and Sleep/Wake button simultaneously until you see Apple logo.
• iPhone 7 or 7 Plus: Press and hold the Volume Down button and Sleep/Wake button simultaneously until the Apple logo appears.
• iPhone 8 or later: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Side button until you see Apple logo.

If this is causing the problem on your device, the iPhone will turn on and you will see the Apple logo when the device restarts and you should be able to use it again if you follow the steps above It's not opening then it could be another issue, follow the steps below.

Charge your iPhone

Another way to fix an unresponsive and frozen iPhone is to charge your device, it may not be responding because the battery on the iPhone is drained all without you realizing it.

Plug your iPhone into the charger and leave it for 15 to 20 minutes to see if you see any signs that the device is charging, if the battery is drained then you can try turning your iPhone on again and letting it charge for a long time . If the battery is causing your iPhone to become unresponsive, this should fix the problem.

Update your iPhone to the latest version of iOS

Your iPhone may be turned on, but it may still be slow and unresponsive. One of the easiest ways to fix this problem is to Update to the latest version of Apple's iOS software.

Many people run old versions of iOS and take some time to update to the latest version of Apple software. Installing the latest version of iOS can easily solve many problems on your iPhone.

To install the latest version of Apple's iOS on your iPhone, open the Settings app on your device and go to General>Software Update> "Download and Install " You can now install the update and once completed, your iPhone will restart.

Is the hardware issue causing the problem?

If you have tried the above steps and your iPhone is still unresponsive and frozen, it is most likely caused by a hardware issue. You should contact Apple Support or a third-party repair company.

Visit the Apple Support website or make an appointment at an Apple Store to get professional help from Apple technicians who can diagnose and solve problems. If your iPhone is still under warranty, Apple may offer a repair or replacement, depending on the nature of the problem.

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