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Why can't I hear the other party's voice in QQ voice?

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2023-07-11 09:56:3213257browse

qq Voice cannot hear the other party’s voice Reasons: 1. Microphone or speaker setting problem; 2. Audio device driver problem; 3. Firewall or security software problem; 4. Network problem.

Why can't I hear the other party's voice in QQ voice?

qq voice is a very practical chat tool. It can not only conduct text chat, but also make voice calls. However, sometimes we encounter a problem when using QQ voice, that is, we cannot hear the other party's voice. So, what is the reason for this problem? How should we solve it?

First of all, there may be many reasons why QQ Voice cannot hear the other party's voice. Below I will list some common causes and provide corresponding solutions.

1. Microphone or speaker setting issues:

When we use QQ voice to make a call, we must first ensure that our microphone and speaker are working properly. You can try adjusting the microphone and speaker volume, which can be adjusted through your computer's audio settings. In addition, in the voice settings, we can also select the default microphone and speaker devices.

2. Audio device driver issues:

Sometimes, our sound devices may not work properly due to driver issues. At this point, we can try updating the audio driver. We can find the latest drivers by visiting the official website of the computer or laptop manufacturer.

3. Firewall or security software issues:

Sometimes we may install some firewalls or security software, which may prevent QQ Voice from communicating normally with the server, resulting in inability to listen. to the other party's voice. In this case, we can try to disable or adjust the settings of the firewall or security software to allow QQ Voice to communicate. If necessary, please add QQ Voice to the trust list of the firewall or security software.

4. Network problems:

When our network connection is unstable, it may also cause QQ Voice to be unable to make normal calls. We can try to restart the router or switch to another network environment to solve this problem.

In general, if we encounter the problem of not being able to hear the other party's voice when using QQ Voice, we can first check the settings of the microphone and speaker to ensure that they are working properly. If there are no problems with these, we can try updating the audio driver or adjusting the settings of the firewall and security software. If the problem persists, we can try to restart the network device or switch the network environment.

5. If none of the above methods can solve the problem, we can try to contact QQ customer service for help. They will provide more detailed solutions on a case-by-case basis.

In short, when QQ Voice cannot hear the other party's voice, we don't have to panic too much. We can check and solve the problem from the aspects of microphone and speaker settings, driver problems, firewall or security software settings, and network problems. I believe that with these solutions, we will be able to resume normal voice calls soon.

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