Why can’t I install games downloaded from the Win10 App Store?

Many users choose to download the apps or games they want from the system’s built-in app store, but problems inevitably occur during the application process. For example, the games downloaded from the app store cannot be installed. What happens? Let’s take a look at the solution with the editor below.

Why can’t the games downloaded from the Win10 App Store be installed?

1. Log in to the Win10 store again

1. After opening the store, click on you avatar picture.

2. Click your account name to enter the account page.

3. Click on your account name, and then click "Cancel Account".

4. Click the avatar icon again, and then click "Log in".

5. Click on your account (usually the first one) to log in.

Then if you try to download the app again, the problem will most likely be resolved. If it fails, try the next method.

2. Reset the Windows 10 store cache

1. Type wsreset in the Cortana search bar, and then select the first item.

2. The reset command will start automatically and open the Win10 store.

At this time, try the free download again, and the problem may be solved. If that still doesn't work, you can try the third method.

3. Use "Troubleshooting"

1. Type "Troubleshooting" in the Cortana search bar and select the first item.

2. Click "Use Windows Update to Solve Problems" below.

3. Click "Next" according to the prompts. If administrative permissions are required in the middle, click "Try troubleshooting as an administrator".

4. Win10 will search for the problem on its own and try to deal with it. After processing, the corresponding results will be obtained.

Whether you are dealing with store problems or other problems, this method is very versatile and it is recommended to try it. If these methods are difficult to solve, you can try the final "ultimate method".

4. Reset Win10 upgrade

1. Type "services" in the Cortana search bar and select the first one.

2. Find the Windows Update service and stop it (right-click on the service name and select "Stop"; or click "Stop this service" on the left).

3. Then go to C:\windows\, find the SoftwareDistribution folder name, and rename it to SoftwareDistribution.old (as long as the name changes, it does not need to be this)

4. Restart the WindowsUpdate service.

At this time, open the store application again and the problem should be solved. However, this method is a "strong agent", and the first three methods are very safe to use regardless of the time of use.

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