Moka AI Product Post-Observation: HR SaaS Enters the AGI Era

On the road of AI, Moka has come a long way. Today's Moka Eva is a further step forward based on previous AI models. In the future AGI era, HR SaaS will have more possibilities.

produced|industrialist

In the AI ​​trend, Moka is accelerating.

At the 2023 summer new product launch conference on June 28, Moka Eva, the country’s first AI-native HR SaaS overall solution, was released by Li Guoxing, the helmsman of Moka. Moka has become the first company to truly deliver an AI-native HR SaaS product, and the release of this product proves this.

With the advent of the AIGC wave, more and more companies are beginning to realize its trend and value, but how to participate and how to participate is a threshold proposition for most companies today. . In the HR direction, Moka has taken the first step.

But behind the first step, some questions still need to be answered clearly. That is, what does Moka want to do? What greater imagination will be unleashed by the combination of HR SaaS and AI? And for Moka and Li Guoxing, in the AGI era, what kind of company will Moka become in the future?

At this meeting, these answers are being disclosed one by one.

1. After eight years of hard work, Moka AI “takes another step forward”

Enterprises are faced with problems such as the complexity of organizational management, cumbersome personnel processes, and the subjectivity of performance evaluation. In a complex business environment, many companies are eager to pursue more cost-reducing and efficiency-enhancing solutions to optimize management processes and improve work efficiency.

Based on some pain points in management, Li Guoxing, who is an AI professional, has been working on the HR SaaS track for 8 years, constantly exploring smarter ways to empower human resources management and improve productivity.

The Moka AI team was founded as early as 2018 and was the first to deeply integrate AI technology into Moka products. This means that functions such as resume parsing in the recruitment management system are developed using AI technology.

This is the background for the birth of Moka Eva. The research and development of Moka Eva began in February this year, and a corresponding team was established within Moka. It is understood that the name Moka Eva is the abbreviation of "Moka Evolution With AI", which symbolizes Moka's official announcement of its strategy to fully embrace AI.

In fact, Moka has made great progress in the field of artificial intelligence, and now Moka Eva goes further based on the previous AI model. In the past, Moka could be regarded as a standout in the HR SaaS industry in terms of AI recruitment; now the disclosed Moka Eva covers everything from intelligent resume screening, customized interview questions, AI interview writing, conversational BI to employee Chatbot. for smarter solutions.

Currently, Moka Eva, which is only five months old, has been trialled in some companies. At the press conference, Li Guoxing demonstrated two product functions through practical operations, namely "Conversational BI" and "Employee Chatbot".

"Conversational BI" is particularly eye-catching among them. This new way of data interaction provides users with a more natural, efficient and convenient way to obtain data and information. Users can quickly retrieve key indicators and trends in the database using only natural language text input. Businesses can quickly get the data and metrics they need to support better decision making and business management, without the need for trained data access to make this possible.

In other words, let business personnel better intervene on the data side and help companies build a real data-driven engine on the HR side.

The "Employee Chatbot" function can quickly, timely and accurately help employees complete tasks related to recruitment and personnel and obtain relevant information. This solution not only effectively reduces the number of basic inquiries and relieves the work pressure of the HR team, but also significantly improves employee experience.

Moka Eva is praised in the official introduction as a tool that is “proficient in products and data”. It was observed from the live demonstration video that understanding products and understanding data means that Moka Eva understands all human resource information involved in a company. It can not only answer personal questions of C-side users, but also help B-side customers organize data.

"During the live press conference, Li Guoxing disclosed that Moka is currently in the process of developing over ten AI HR products and capabilities.". "In fact, in the current AGI era, all software can be combined with large models. Oracle has added generative artificial intelligence functions to their HR software, which can directly generate information such as job lists and performance appraisals.

However, when talking about large-scale foreign models, a question cannot help but emerge: Can domestic SaaS companies meet the needs of users and access these large-scale models?

2. Charge Jump: Testing the Water in the Pre Stage

As the person in charge of the Moka Eva project, Li Guoxing pointed out that there is still a certain gap in large-scale model products from multiple perspectives, domestic and foreign. "Moka's current product will be trialed by the first batch of users in early July." Therefore, strictly speaking, the current Eva is not really in the 1.0 stage.

Judging from the large-scale models currently released by domestic Internet giants, compared with large-scale foreign models, there is a large gap in both parameter quantity and response speed. As an HR SaaS vendor, Moka has chosen the best large-scale model for training in China. As the number of users increases in the future, performance in all aspects will continue to be optimized.

But in fact, whether it is Moka Eva or Mr. Sen released by Beisen, their response speed also depends on the efficiency of the large model they are connected to. Although this is not something that HR SaaS vendors can decide, when the AGI era comes, the early reserves in the AI ​​field can determine whether they can accumulate a lot of money. For example, Moka has been exploring the field of AI for five years and will have deeper accumulation of data.

To sum up, the product Moka Eva can be regarded as the first trial experience of HR SaaS in the AGI era. If domestic large-scale models can surpass Chat GPT, it will bring deeper and wider applications and benefit all software.

3. In the AGI era, what are the possibilities of HR SaaS?

"Those who gain AI productivity will gain the future." Li Guoxing summarized the current AI situation in one sentence.

The arrival of intelligent productivity will indeed replace part of human productivity. For example, in the field of HR, 90% of jobs in the future can be replaced by intelligent productivity. Although there are still some functions that HR SaaS vendors cannot implement at this stage, technically speaking, most functions are not difficult to implement.

First of all, in terms of recruitment and talent acquisition, AGI technology can obtain massive talent data from the Internet and social media to find the most matching candidates for the company. However, from a data screening perspective, the challenge for HR SaaS vendors is to ensure that sufficient data is available and that the source of talent data is reliable.

Secondly, AGI can also be used for talent training. By analyzing large amounts of employee data, including performance indicators, skill assessments, and career goals, personalized training recommendations can be customized for employees to ensure that employees receive targeted resources.

Finally, when it comes to performance appraisal, AGI technology helps generate an objective view of performance through data collected from various sources, such as project results, customer feedback, and peer evaluations. This data-driven performance appraisal method can also provide more valuable feedback.

Of course, some of the above functions have been initially implemented on Moka Eva. However, the current large-model products of HR SaaS vendors are still limited in some aspects by their analytical capabilities.

With the rapid development of domestic large models, more HR SaaS possibilities will be unlocked in the future AGI era.

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