Reasons why the computer shuts down and does not respond: 1. The computer is infected with a Trojan horse or virus; 2. The computer cannot be shut down due to hardware problems; 3. There are programs running in the background and the computer cannot be terminated; 4. The host power supply Broken; 5. USB device conflict, unplug the USB device before shutting down; 6. Program software is incompatible, and some anti-virus software conflicts with the system.
The operating environment of this tutorial: Windows 10 system, DELL G3 computer.
I don’t know if you have ever encountered such a situation, that is, the computer has obviously been shut down, but there is no response. What is the reason for this? I believe that many netizens would like to know how to deal with this situation. Today, the editor will bring you relevant tutorials.
Reasons why the host cannot shut down:
1. The computer is infected with Trojans or viruses, which may occur if the removal is not complete. If a problem occurs that causes the computer to fail to shut down, use anti-virus software or a Trojan-killing tool to clean it immediately.
2. If the computer cannot be shut down due to hardware problems, such as a problem with the computer's power management module, it is recommended to plug in and out the graphics card, memory and other hardware, and clean the dust in the computer
3. When shutting down, there are still programs running in the background, and the computer cannot be terminated, so the computer cannot shut down; you can directly press and hold the power button for a few seconds to force shutdown. It is best to manually close all open processes before shutting down the computer.
4. The host power supply is broken. Need to be repaired
5. USB device conflict, unplug the USB device before shutting down
6. Program software is incompatible, some anti-virus software conflicts with the system, please remove the anti-virus software before shutting down The monitoring function is turned off.
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