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HomeCommon ProblemWhat's going on when cmccedu can't connect?

Reasons and solutions why cmccedu cannot connect: 1. IP address problem. The IP address needs to be set to automatically obtain. After connecting to CMCC, the IP address should be "183.*.*.*; 117.*. *.*”; 2. For browser problems, use IE browser and do not use third-party browsers; 3. For cache problems, clear the browser cache and cookies; 4. For login address problems, do not use the authentication page saved in favorites. You need to automatically jump to the authentication page after typing in the address bar; 5. The last login was abnormally offline, etc.

What's going on when cmccedu can't connect?

1. Why can’t cmccedu be connected?

Hello, first you need to confirm the problem. It is the network. The connection is successful, but the login interface cannot pop up; or the login is successful on the login interface, but other web pages cannot be opened. There are several possibilities for the failure to pop up the login page. You can try the following operations:

1. Browser problem: Try to use IE browser and turn off the window pop-up prevention function. Open the browser, click "Tools" on the toolbar above the browser, select "Internet Options", then click "Connection" - "LAN Settings". If the content under "Proxy Server" is checked, it means that a network proxy is set. Unchecking both ticks means canceling the network proxy. To use WLAN normally, you need to uncheck both "Proxy Server" boxes to ensure that the browser is not using a proxy.

2. IP problem: It is recommended to obtain the IP address automatically. To check the IP, click: Start--Control Panel--Network and Sharing Center--Wireless Network Connection--Details--ipv4 address, or click the wireless network connection icon in the lower right corner, select CMCC, right-click, and select Status View IPv4 address. IP address range: Normal address segment: 183.*.*.*; 117.*.*.* Wrong address segment: 169.*.*.*; 192.*.*.*; 10.*.*.* etc. 3. Other issues: Use the authentication interface (portal interface) in your favorites. If you save the authentication interface (portal interface) that once popped up to the browser's favorites and open it from the favorites the next time you use it, the authentication interface (portal interface) will not be displayed normally. If none of the above methods can solve the problem, it is recommended to delete the original link, re-establish it and try again.

2. cmccedu cannot connect

The wireless network cmccedu is always restricted or has no connection. This is usually caused by unstable network and failure to obtain IP successfully. It has nothing to do with mobile phones or computers. If you are using a computer to access the Internet, disable the wireless network card and then enable it again. Try it. If your mobile phone is surfing the Internet, you can turn off the WIFI switch and search for a signal connection again. If the problem still cannot be solved, you can only call 10086 to complain, or buy a WLAN antenna yourself and install it on the roof to amplify the signal.

3. Why can’t cmccedu be connected?

After users click on the passenger service, IE browser often displays a security warning, “Internet Explorer has blocked this website from displaying Content with wrong security certificate", "Content is blocked because it is not signed with a valid security certificate", etc. The reason is that the root certificate contained in the homepage of the website is not imported. In order to ensure that users can use the website smoothly, please first import the root certificate according to the instructions.

4. CMCC cannot be connected

1. IP address problem: The IP address needs to be set to automatically obtain. After connecting to CMCC, the IP address should be “183.*. *.*;117.*.*.*”.

2. Browser problem: Use IE browser, do not use third-party browsers.

3. Cache problem: Clear browser cache and cookies.

4. Login address problem: Do not use the authentication page saved in favorites. You need to automatically jump to the authentication page after entering it in the address bar.

5. The last time you went offline abnormally: turn off the WiFi switch for more than 15 minutes and try again.

5. The login page does not pop up when connecting to cmccedu

You may have deleted and disabled some plug-ins on the mobile login page.

Try lowering the security registration

6. cmccedu cannot be entered

For win7 system, click "Others" in the wireless network search place Network" and enter "CMCC-EDU" and then open the browser and type in any URL, the page will automatically jump to the login page. For the XP system, open the unlimited network connection, click "Change the order of preferred networks" on the left, click Add, and then type "CMCC-EDU". Select Open for Network Authentication and Disabled for Data Encryption. After completion, search for the wireless network again, connect to CMCC-EDU, and then open the browser to enter the login page.

7. Why can’t I connect to CMCC

Hello, if your account can be used on the computer and the surrounding users are normal, it means there is no problem with the account and the network. , the rest is a problem with your mobile phone terminal settings. List the possible problems of the terminal. We recommend that you check them one by one:

1. IP address problem: The IP address needs to be set to automatically obtain. After connecting to CMCC, the IP address should be "183.*.*.*; 117.* .*.*”.

2. Browser problem: Use the browser that comes with your phone and do not use a third-party browser.

3. Cache problem: Clear browser cache and cookies.

4. Login address problem: Do not use the authentication page saved in favorites. You need to automatically jump to the authentication page after entering it in the address bar.

5. The last time it went offline abnormally: turn off the WiFi switch for more than 15 minutes and try again.

If you have checked the above problems and still cannot solve the problem, we recommend that you download and use the client.

8. How to activate cmccedu

To use the mobile WLAN function (CMCC or CMCC-edu), you must meet the following three conditions:

First The terminal must support WiFi/WLAN functions, secondly, the mobile phone number must be enabled for WLAN services, and finally, it must be within the coverage of mobile WLAN hotspots. If you want to use the WLAN function on your mobile phone, it is recommended to follow the instructions below:

Step 1: Find WLAN settings in the mobile phone menu.

Step 2: In WLAN settings, turn on the WLAN switch.

Step 3: Select the network identification name (CMCC or CMCC-edu) to be connected and associate it with the WLAN network.

Step 4: Open the Internet browser and visit any Internet address.

Step 5: Automatically jump to the authentication page (Portal), enter the customer name and password, and click to log in.

Step 6: The page shows that the authentication is successful. This page cannot be closed. Click the offline button to log off normally. Warm reminder: Before using WLAN, you need to use your mobile number to subscribe to WLAN services or packages.

9. cmccedu is connected but cannot access the Internet

If this happens, it is most likely due to your IP settings. It is recommended to obtain the IP address automatically.

Solution

1. After connecting to CMCC-EDU, right-click the networking icon in the lower right corner and click Open and Network Sharing Center.

2. Click WLAN to enter WLAN status.

3. Click Wireless Network Connection in the Network and Sharing Center and view the detailed information

4. After viewing the detailed information, click Properties and check Internet Protocol Version 4 and Internet Protocol Version 6

5. Check Internet Protocol Version 4 and Internet Protocol Version 6, and click Properties. Check Obtain IP address automatically and Obtain DNS server address automatically, click OK

6, disconnect CMCC-EDU, and reconnect, the login page will pop up automatically. At this point, the problem is successfully solved

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