Home >Common Problem >Why can't I access the Internet even though I'm connected to wifi?
Reasons for not being able to access the Internet while connected to wifi: 1. Router failure. Although the connection can be made after a long period of operation, it is unstable; 2. Operator account restrictions, which only limit mobile phones in your own company or supermarkets. Log in with real name; 3. Network frequency Hertz problem, network signals with different Hertz cannot be transmitted normally; 4. Network port power outage; 5. Problem with the device itself.
The operating environment of this tutorial: Windows 10 system, DELL G3 computer.
In this era when the Internet is very developed, almost every house has an Internet connection. However, some people find that they cannot connect to the Internet after installing the Internet. What is the reason? Today I will analyze it for you, hoping it will be helpful to you.
1. Router failure problem
The current router market is quite mixed, and you can even get it for twenty or thirty yuan. If you buy a router, if the quality of the router is not very good, the connection will be unstable after a long period of operation, and the data transmission will be bumpy. The most likely situation is that if the mobile phone can connect to WiFi, but there is no network available, If there is a problem with the end connected to the broadband, you can unplug the network cable and plug it in again, or poke the restart button of the router with a needle. If that doesn't work, just cut off the power and restart it.
#2. Operator account restrictions
This situation generally refers to the campus network cmcc, when using the network in school The population base is relatively large, so in order to make a profit from it, schools usually force students to buy the cmcc that the school cooperates with. This is not only for China Mobile, but also for the platforms of the other two major operators. You can connect to this anywhere in the school. WiFi is available, but it just can't be used. You may need to log in with your student ID. If it doesn't work after logging in, you have to purchase it from the school's website or person responsible for the network platform. It usually costs how much per semester. If It is not possible to encounter such a network in society. Maybe people only restrict their own company or mobile phone number in the supermarket to log in with their real name. At this time, if you reconnect to the network, a pop-up window may pop up. Enter Then you can get the verification code on your phone.
3. Network frequency Hertz problem
Many routers currently use dual-band routers, although current mobile phones also support 2.4 Hz and 5 Hz. Internet, but some old-fashioned mobile phones only support 2.4 Hz, and some routers are single-frequency routers. If it is exactly 5 Hz, even if it is connected, it will not be usable. The network signal cannot be transmitted normally at all. In this case, you can Buy a dual-band router and pull a cable through it. Although the corresponding network speed will be shared, this does not limit the equipment requirements.
4. The network port is powered off
In this case, the home usually does not actively connect to the broadband, but pulls a line from someone else’s home. If someone else's house has to unplug the power supply due to a power outage or rain, although your router is connected normally, there is no network signal transmitted at all, because other people's house is equivalent to your network terminal. After they lose power or It's due to a sudden power outage or sudden call that caused damage to their computer. No matter how your branch line is connected to the router, there is no network. You have to wait for it to be repaired and then restart the router.
5. Problems with the device itself
If the above methods don’t work, make sure you have just installed the broadband and there is no problem, then there is only one way It may be that your second-hand mobile phone itself has network connection problems. If you buy an Apple mobile phone from Huaqiangbei, then the problem will be solved. There are too many problems with second-hand mobile phones. If you buy one cheaply, you may use it when you first buy it. It's true, but after a while problems will start to arise. In this case, you can use your own mobile phone to connect to the network at other people's homes to see if it works. If it doesn't work, ask the merchant for advice.
After understanding the reason why the mobile phone is connected to WiFi but cannot access the Internet, it is also extremely important to choose a good router and optical modem, especially in this diversified era, it is necessary to purchase strong penetrating signals and Broadband and dual-band router.
The above is all about the reasons why the WiFi is connected and cannot access the Internet. The most likely reason is that the router is connected but the router is not connected to the modem.
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