Home >Common Problem >What's wrong with the exclamation mark on the mobile phone's wifi and the inability to access the Internet?
Reasons why the mobile phone wifi exclamation mark cannot access the Internet: 1. The broadband is not connected to the network, and there is a problem with the broadband connection; 2. Due to broadband arrears, the network operator suspends the network and restricts access to the Internet; 3. The mobile phone device is restricted by the router , prohibiting access to the Internet; 4. The router fails and needs to be replaced for testing.
The operating environment of this tutorial: Windows 10 system, DELL G3 computer.
In this era where everyone is inseparable from mobile phones, what else can we see through mobile phones? We can see that traffic and WiFi are spiritual food. Maybe in the eyes of some people, if you give them a hand and WiFi, they can hold the phone all day long without letting go. But what should we do if the phone cannot connect to WiFi? I believe that many mobile users should be anxious if they have no data and no WiFi. Don’t worry. Today, the editor has brought you a tutorial on how to solve the problem of being unable to access the Internet on your mobile phone. I hope it will be helpful to you.
The broadband itself is not connected to the network, check the broadband connection problem
The mobile phone uses WiFi to access the Internet, and the origin of WiFi is the broadband network. When there is a problem with the broadband network Sometimes, even if the mobile phone is connected to WiFi, it cannot access the Internet. At this time, you need to check the broadband connection problem and see if the network cable is loose. Then you can use a computer to evaluate and check whether the broadband is connected to the network.
When the broadband is in arrears, the network operator suspends the network and restricts access to the Internet
When the broadband is in arrears, the network operator The network will be suspended and personal access to the Internet will be restricted. You only need to pay the fees owed to restore the network. This is also a problem that often occurs. Therefore, when a WiFi exclamation mark appears, the first thing to consider is whether the fee is in arrears.
Mobile devices are restricted by routers and are prohibited from accessing the Internet
In communications, we can always hear the word blacklist, the same , there will also be a blacklist option when connecting to WiFi. When we connect to someone else's WiFi, if the other party discovers it, the other party can blacklist the device in the router settings. At this time, no matter how we connect, there will be an exclamation mark. , unable to access the Internet.
The router fails, replace the router for testing
The last situation is the problem of the router. After all, the router is also an electronic device. The product also has a certain age. When the router fails, the WiFi signal cannot access the Internet. At this time, the router can be replaced for testing.
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