The AI ​​psychological counseling patent applied by the Chinese Academy of Sciences and Tencent was authorized

IT House reported on June 6 that the patent for “a psychological counseling/conversation system and method based on artificial intelligence” applied by the Institute of Psychology, Chinese Academy of Sciences and Tencent Technology (Shenzhen) Co., Ltd. was authorized, and the application publication number It is CN111667926A.

The patent abstract shows that the present invention discloses a psychological counseling (conversation) system and method based on artificial intelligence. The system includes an input module, a language analysis module, a logic tree dialogue module, a corpus database, and a summary and feedback module; input The module collects user session input; performs intent analysis on user session input by using the psychological knowledge graph module and multi-turn dialogue management module; the input module and language analysis module iterate in human-computer interaction, and manage multi-round dialogues through the multi-turn dialogue management module The relationship between each other; the language analysis module follows the logical flow of the intelligent psychological counseling logic tree and analyzes the user's conversational intentions, and organizes and guides the user in the logical direction of multiple rounds of dialogue under the management of the multi-round dialogue management module; combined with the relationship between the robot and the user Conversation information, feedback information related to the user's psychological and emotional problems during the conversation, and output it to formulate a psychological intervention plan. IT Home attaches the relevant schematic diagram as follows:

The patent shows that this invention provides users with psychological counseling services through conversational robots, making users feel more like they are having a conversation with a human (counselor), improving user experience and greatly improving the efficiency of robot replies.

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