517 Jiangsu Telecom is full of highlights! AI Digital Human Appears at Sharing Session to Describe a Better Life with Digital Intelligence

China Telecom started from half a radio station and promoted the reform and prosperity of the information and communication industry. In recent years, artificial intelligence has gradually entered people's daily lives, from AlphaGo and ChatGPT to the digital human "Xiao Yi" in the telecommunications business hall. On World Telecommunications Day this year, China Telecom Jiangsu Company (hereinafter referred to as "Jiangsu Telecom") held a unique "Inspiring New Journey to the Digital Future" sharing session, moving the sharing stage to the cloud and innovatively introducing the digital human form. Jiangsu Dong Tao, Secretary of the Telecom Party Committee and General Manager, and his AI digital people shared China Telecom’s new achievements and experiences in technological innovation, industry empowerment, and customer service, and experienced China Telecom’s digital journey of empowering a better life.

"Efficient and convenient, private customization, leading the era of smart homes"

In recent years, the smart home industry has received great attention from governments at all levels and is supported by national industrial policies. The country has successively issued a number of policies to encourage the development and innovation of the smart home industry. Among them, the "14th Five-Year Plan" Smart Home Industry Development Plan ", "Guiding Opinions on Accelerating the Development of Digital Homes to Improve Living Quality" and other industrial policies clearly point out that it is necessary to guide and promote the interconnection of smart home products, strengthen the installation of smart products in residences, and promote the general direction of unifying smart home standards. . With the continuous release of policy effects and the continuous updating of emerging technologies, the smart home market is developing rapidly and its expansion is accelerating.

Jiangsu Telecom actively follows the development trend of intelligent and digital home scenes, integrates ecological resources according to the individual needs of customers, and provides everything from all-optical broadband and high-definition video calls to whole-house smart appliance control, video surveillance, and remote housekeeping. , security alarms, etc., to create a complete set of "privately customized" whole-house smart homes, allowing residents to enjoy the convenience brought by China Telecom's new digital life.

Through the camera, you can monitor naughty children at home, use smart appliances to handle housework, and conduct video chats with parents far away in your hometown. Jiangsu Telecom is constantly responding to people's better expectations for smart lifestyles while reshaping family space. AI Digital Human said in the keynote speech that Jiangsu Telecom proactively understands the young and trendy individual needs of Generation Z, and uses new technologies such as cloud TV, AI and digital human to refresh and upgrade Tianyi high-definition film and television content, achieving over 100 services covering basic necessities, food, housing and transportation. A variety of membership rights can be selected as desired, and AI video ring tones can be customized to create a multi-dimensional and three-dimensional home entertainment audio-visual feast, depicting the ever-changing and unique scenery of a beautiful life for countless families.

"Serving the "big country", weaving a new era of "Digital Huimin Network""

The report of the 20th National Congress of the Communist Party of China emphasized that "to safeguard the fundamental interests of the people, improve people's livelihood and well-being, continue to realize development for the people, rely on the people for development, and share the results of development by the people, so that the results of modernization can benefit all people more and more equitably." Improving people's well-being has always been the starting point and goal of informatization development. As a regional communication operator serving Jiangsu Province, Jiangsu Telecom has not only met residents' daily communication network needs, but also opened up more "easy-to-use" scenarios and promoted digital benefits to the people. "One Network", using digital means to expand high-quality supply and continuously enhance the people's sense of gain.

Watch the whole process of the restaurant chef killing fish, filleting fish, making sauce, blanching vegetables, and grilling fish in real time on your mobile phone. Just order a pickled fish. "——This is the special service "Bright Kitchen and Bright Stove". It is connected with the Internet catering service platform. Consumers can watch the restaurant's kitchen situation in real time on their mobile phones to ensure people's "safety on the tip of their tongues"; "The elderly were found on the camera. If you feel unwell, you can immediately contact the building housekeeper and community clinic volunteers to go for examination and treatment. "——This is a three-dimensional service "smart community" that applies technologies such as the Internet of Things, big data, cloud computing, and spatial geographic information to integrate various community service resources to achieve community governance, property services, video surveillance, personnel management, and house security. Supervision and other capabilities to create a new form of community governance based on informatization, intelligent management and services, and also allow the "silver-haired people" to enjoy a happier life... In the era of the Internet of Everything, Jiangsu Telecom's carefully constructed life wisdom network is providing There are more and more and more practical information-based and intelligent resource integration network services.

In addition, Jiangsu Telecom also launched 5G new video calling to achieve call innovation. Based on the operator's native call capabilities and AI video technology, it provides visual menus, video calls, and AI interaction capabilities, empowering police video alarms, 120 video emergency, Deaf sign language customer service, smart government and other livelihood services; the launch of the 5G Messaging Bailing platform to achieve messaging innovation, through AI orchestration and flexible mobilization of 9 types of touch point messages, including 5G messaging/text/AI voice/WeChat/APP, to enhance enterprises and customers The timeliness and effectiveness of communication... Jiangsu Telecom's series of AI-enabled actions have significantly improved the digitalization, inclusiveness, and convenience of public services, and have increased the "saturation" of digital Jiangsu's intelligence.

There are endless achievements in digitalization to benefit and facilitate the people, and we are also facing higher requirements and challenges. In the future, Jiangsu Telecom will focus on the depth of empowerment, integrating digital services with key national strategies such as new smart city construction, rural revitalization, smart elderly care, and medical reform, and weaving a "people-benefiting network" in the new era.

"Deeply cultivate technological innovation and empower digital transformation of thousands of industries"

Strengthen the core role of innovation in my country’s modernization drive, accelerate the realization of high-level scientific and technological independent innovation and self-improvement, and promote the construction of a scientific and technological power. "There is no end to innovation. Focusing on the strategic goal of "building China Telecom into a technology-based enterprise that independently controls key core technologies and entering the first camp of national technology innovation enterprises", Jiangsu Telecom follows China Telecom Group's cloud network integration strategy and always adheres to the principle that technology is the The first productive force, taking scientific and technological innovation as the strategic guide for high-quality development, tackles core technologies such as cloud, AI, and security, and strives to become a technology-based enterprise that independently controls key core technologies. At the same time, it will "go to the cloud and use data to empower all walks of life." Provide services and inject new momentum into the development of the digital economy.

In many fields such as smart ports, smart transportation, and smart elderly care, Jiangsu Telecom has worked with many government and enterprise partners to empower digital transformation with leading network technology and innovation capabilities, achieving dual changes in cost and efficiency. , thereby improving the production efficiency and production capacity of the entire society.

In the vineyard of Fudong Village, Jiangsu Telecom’s 5G smart management platform, composed of information-based “new agricultural tools” such as Tianyi Cloud Eye and Tianyi Cloud Broadcasting, has realized intelligent drip irrigation of crops, and also allows villagers to carry out agricultural products at any time. Live streaming of goods; in the busy Zhenjiang Port, Jiangsu Telecom used the world's first 5G private network to equip Zhenjiang Port with a "smart cloud brain" and "moved" all the port's cockpits into the control center, allowing engineers to control it remotely The iron ore is weighed through the unmanned weighing room and enters the 5G plus automated unloading platform, where stacking, tallying, and stacking position identification are completed in one go; in Nantong, Jiangsu, Jiangsu Telecom has developed a A four-level government affairs integration platform for cities, counties, and villages provides comprehensive law enforcement, grid management, approval services, and command and dispatch to the grassroots level, helping to improve municipal governance to become intelligent and refined; in the Nanjing Real Estate Bureau, Jiangsu Telecom used 5G new video to build "Fangbangning" new consultation service method, intelligent response and one-stop smart certificate application, has become a "popular window" for residents' certificate application inquiries; in the Yangtze River Basin, Jiangsu Telecom has transformed into a digital "guardian" and opened up the Yangtze River Protection (Healthy Yangtze River) ) platform, which applies "water, land and air" integrated monitoring to Yangtze River emergency management and other systems. Through remotely controlled drone aerial photography, satellite remote sensing and AI, it realizes a closed-loop process of machine inspection, rapid positioning and manual processing, creating a pioneering A new chapter in water environment management...

As a member of the innovation body, Jiangsu Telecom has actively invested in the industrial transformation of innovation results; and with the digital intelligence support of Jiangsu Telecom, thousands of industries rooted in Jiangsu have also been able to take steps towards high-quality development and digital transformation. The kinetic energy is becoming increasingly powerful.

"Iterative smart services and in-depth practice of "good service, more at your heart""

In the digital age, technological innovation and quality service are the golden rules for telecom enterprise operations. Jiangsu Telecom adheres to the people-centered development philosophy, integrates the power of digital intelligence into communication services, and deeply practices "service and development are two sides of the same coin." Take improving customer perception as the starting point and end point of all work.

Today, in addition to online contacts such as Tianyi Life APP, Jiangsu Telecom official account, and corporate WeChat, WeChat, Alipay, Douyin, Xiaohongshu and other platforms have opened up Jiangsu Telecom service positions. It can be said that "where are the users?" "Wherever the telecom window opens"; the newly launched "Linlin" remote counter allows customers to enjoy intimate remote video services like seeing the screen in person without leaving home, and the counter smart services are becoming increasingly refined; Jiangsu Telecom also Actively upgrade the digital customer service hotline No. 10,000, create an intelligent voice analysis and voice transmission system, use AI capabilities to gain insight into customer needs, and deepen "good service, more at your heart"; in addition, Jiangsu Telecom revealed at the sharing meeting that it plans to build more than 1,000 customers this year "Digital store" provides customers with an online full-process service model, and uses new and good services that are warmer and more convenient to promote customer reputation and strive for first-class reputation.

"The digital economy is racing ahead, and China's giant ship is full of sails. In the surging digital tide in the future, Jiangsu Telecom will also embark on a new journey and move digitally into the future." Facing the digital challenges of the future, Jiangsu Telecom is determined to Become the "information pioneer" and "leader" of digital Jiangsu, provide a credible and reliable digital base for high-quality economic and social development, and provide users with more intelligent, efficient and reliable communication services. Let us look forward to the development of Jiangsu Telecom together. The results will benefit the people more comprehensively and push the digital society to a new level of development.

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