Virtual conversation technology reaches new milestone: Alibaba applies for patent for empathic conversation

According to news on May 19, Alibaba (China) Co., Ltd. recently announced an eye-catching patent application, which aims to promote the development of virtual dialogue technology and achieve empathic dialogue.

The patent is called "Conversation content generation, virtual dialogue, and data processing method of dialogue content" and was jointly applied by Lin Ting'en, Wu Yuchuan, Huang Fei and Li Yongbin of Alibaba. According to the records of Qichacha App, this patent was applied for on January 18, 2023, and was officially released today.

# According to the patent summary, this patent provides an advanced method of generating conversational content. It involves obtaining emotional conversation content and extracting emotional keywords from it. Then, based on the pre-constructed emotional association graph, the target subgraph covering these emotional keywords is determined. The emotional association graph is constructed based on the association between multiple sample emotional keywords. Next, the emotional keywords and target subgraphs are used to predict the target keywords in the dialogue reply, and finally generate dialogue reply content that matches the emotional dialogue content and target keywords. This technology provides insights into the keywords that trigger the emotion of a conversation, helping to demonstrate empathy while improving the accuracy of conversational content.

According to news, Alibaba’s Damo Academy began to develop large-scale models in 2019, and finally launched the “Tongyi” large-scale model series in September 2022. Recently, they released their own large-scale model "Tongyi Qianwen" and invited users to participate in testing. If this patent is commercialized, in addition to assisting people's lives and work, this virtual conversation technology can also become an outlet for people to vent their emotions, like a warm "intimate sister."

ITBEAR Technology Information understands that the development of virtual dialogue technology is of great significance in improving the human-computer interaction experience. Using this technology, people can communicate with virtual conversation systems more naturally and emotionally, resulting in more personalized and accurate answers. Alibaba continues to innovate and apply for patents in the field of artificial intelligence, demonstrating their active stance in promoting the development of virtual conversation technology. People's expectations for Alibaba's possible future products and services based on empathic dialogue have become even more intense with the announcement of this patent.

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