4 fixes will be applied if computer shuts down during virus scan

Antivirus software is one of the most important tools you can use to protect your device, but sometimes it can cause your computer to shut down during a virus scan.

With more sophisticated attacks on your device, it is crucial to have an antivirus application on your desktop and scan your system frequently.

However, you may encounter some difficulties at some point during the process.

For example, your computer shuts down during a virus scan! But don’t worry because we’re here to help you with that.

How do I know if the problem is caused by software or hardware?

1. First, press the Windows I key on your keyboard to open Settings.
2. Click System and select Restore.
3. Under Recovery Options, next to Advanced Startup, select Restart Now.
4. After your PC reboots to the Select an option screen, select Troubleshoot.

7. Select Advanced Options.
8. After that, click Start Settings.
9. Select Restart (you may be asked to enter your BitLocker recovery key if available).
10. After your PC restarts, you will see a list of options. Select 4 or press to start your PC in Safe Mode without Internet F4, then select 5 or press to use Safe Mode with Networking . F5

Now that we know what is causing our problem, we can focus on the solution, which of course depends on the main cause.

What should I do if my computer shuts down during a virus scan?

1. View Followers

Even in safe mode, if your computer crashes when running a virus check, the problem is most likely hardware related, most likely a heating issue.

So, if you are not familiar with the procedure of using your computer/laptop fan for cleaning, consider asking an expert for help.

2. Install PC Repair Tool

The most common symptom of problems with your computer operating system is a reboot.

Therefore, your computer's operating system may also malfunction. In this case, a PC repair tool is required.

For this, we recommend Restoro, a software that scans your computer, identifies corrupted files, and replaces them, solving problems and improving computer performance.

Restoro also protects your PC from infections and detects potentially harmful websites.

⇒Get Recovery

3. Install another antivirus software

Expert Tip: Some PC problems are difficult to solve , especially when the repository is corrupted or Windows files are missing. If you are having trouble fixing errors, your system may be partially corrupted. We recommend installing Restoro, a tool that can scan your machine and determine where the fault lies.
Click here to download and start repairing.

As we mentioned before, safe mode makes everything clear. If you are able to successfully run an antivirus scan in Windows Safe Mode, the problem may be caused by a software issue or incompatibility.

You can try other reliable antivirus software to solve this problem and test its effectiveness. Before installing another antivirus software, don't forget to uninstall the old one.

Now check again whether your computer was shut down during a virus scan. If yes, proceed to the next solution.

If you run everything fine in safe mode, but installing new antivirus software doesn't work, you may need to defragment your hard drive. To do this, follow the steps below.

4. Defragment the hard drive

1. Click the Start menu, type defragment and select Defragment Optimize Drive.
2. When the window opens, you will see a list of all drives and their current defragmentation status.
   Select the drive you want to analyze and click the Analyze button. remember! This process only works on HDDs.
3. Wait for the process to complete, then select the analyzed drive and click Optimize.

6. Wait for the process to complete.

Keep in mind that depending on the degree of fragmentation, the process may take some time, and there is a higher likelihood that the computer will shut down while the virus scan issue is resolved.

If you are having trouble using Disk Defragmenter, check out this article.

Antivirus protection is vital for anyone who cares about their data and computer systems and wants to prevent any further damage.

Antivirus software acts as a security guard at the entrance to prevent intruders from entering.

Sometimes, however, antivirus software is the source of the problem and shuts down the computer during a virus scan.

Since prevention is far more effective than cure, having a system designed to identify and prevent virus attacks is preferable to spending time and money patching infected devices.

This is why you must install antivirus software and use full scans frequently.

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