How to fix driver uninstall errors in Windows 11

Previously, users reported a blue screen error caused by IntcOED.sys in Windows 10. This is a blue screen issue and the driver was uninstalled without canceling the pending operation error message. A user has posted on the forum about the same issue in Windows 11. A user's forum post said:

After updating Windows 10 to Windows 11 in December 2021, I encountered this issue:

Reason for failure: "IntcOED.sys ”
Stop code: Driver unloaded and pending operations not canceled

Some users have reported that when they boot up their PC, or shortly after booting up their PC, Driver unloaded BSOD error occurs. Other users have stated that this blue screen error occurs after their computer exits sleep mode. These users need to fix recurring driver uninstall errors.

Do you still need to fix recurring driver uninstall errors in Windows 11? If so, try applying potential solutions for the uninstalled driver without canceling the following pending operation error.

What is a blue screen error?

A blue screen error, also known as a stop error, is an error with a blue background and a stop code. Windows operating system stops running, this error is also known as fatal system error. Windows restarts after gathering information after a blue screen error occurs.

BSOD (Blue Screen of Death) errors are usually related to device drivers. According to Microsoft's webpage, about 70% of blue screen errors are related to third-party device drivers. The Driver unloaded error message specifies the IntcOED.sys driver for Intel Smart Sound Technology.

A one-time BSOD problem is not a big deal. After restarting Windows, the blue screen error may never happen again. Users need to fix the issue of blue screen error appearing again on Windows PC.

How to fix uninstalled driver without canceling pending operation error in Windows 11?

1. Update Windows 11

1. Press the Windows 11 "Start" button and select the "Settings" app.
   
2. Click Windows Update to the left of Settings.
   
3. Press the Check for Updates button to download and install updates.
   
4. Click the Download and Install button for any available optional updates.

2. Run a system file scan

1. Open the Start menu and type Command Prompt in its search box.
2. To open the command prompt with administrator privileges, click on the Run as administrator option shown directly below.
   
3. Enter the following command and press Return: DISM.exe /Online /Cleanup-image /Restorehealth
   
4. Then start the SFC scan by entering this command and pressing Enter: sfc /scannow
   
5. Wait for the SFC tool The scan is completed and the results are displayed.

3. Run Startup Repair

1. Bring up the Settings application.
2. Select Recovery on the System tab.
   
3. Click the Restart Now button for the Advanced Startup Options shown directly below.
4. SelectTroubleshoot in the Windows Recovery Environment.
   
5. Then click Advanced Options>Startup Repair
6. Select an account and enter its password.
7. Press the Continue button to start.

4. Updating Device Drivers in Windows 11

There are usually other optional methods for updating device drivers in Windows 11. Check out our How to Easily Update Drivers on Windows 11 tutorial for the full tutorial.

5. Uninstall the Smart Sound Technology (SST) Driver

1. Simultaneously press the Windows X keys, this will open the power user menu.
2. Select Device Manager to open the window of this system utility.
   
3. Then double-click the Sound, Video & Game Controllers category.
   
4. Right-click the Intel Smart Sound device and select its Uninstall Device context menu option.
   
5. Select the checkbox for the Delete the driver for this device option.
6. Click the Uninstall button to confirm.
   

If you see any devices with an exclamation mark in Device Manager, reinstall their drivers. To do this, you need to uninstall the driver as mentioned above. Then download the device's latest driver package from the manufacturer's website to reinstall them.

6. Disable Intelppm.sys

1. Press the Windows R key combination.
2. Open the Registry Editor by entering this run command in the Open box and clicking OK: <strong>regedit</strong>
   
3. Then enter the location of this registry key in the address bar: <strong>HKEY_LOCAL_MACHINE\SYSTEM \CurrentControlSet\Services\Processor</strong>
4. Double-click the processor key Start DWORD.
   
5. Enter 4 in the Value box of Start DWORD, and then click the OK button.
   
6. Next, navigate to this registry location: <strong>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\Intelppm</strong>
7. Double-click The Intelppm registry key begins with .
   
8. Erase the current value in the text box and enter 4 to replace it. Click OK to exit the edit DWORD window.
9. Bring up the Start menu, click Power, and select Restart.
   

7. Reset Windows 11

1. Open the Settings app and click Recovery in the System tab.
2. Press the Reset PC button to open the Reset this PC window.
   
3. SelectKeep my files in the Reset this PC window.
   
4. Click on the Cloud download or local reinstall option.
   
5. Press the Next button and click Reset to confirm.
   

Please note that you will need to reinstall packages that were not pre-installed in Windows 11 after resetting the platform. Therefore, it is recommended that you try some alternative solutions before resetting Windows 11.

How to enter safe mode to apply the above fix?

If you are unable to enter Windows 11 due to a driver uninstallation error to apply the above fix, you will need to boot into Safe Mode via the Advanced Startup Options menu. You can also apply some of the above solutions from the recovery environment. Here's how to boot into Safe Mode.

1. Open your desktop or laptop.
2. When the logo appears during startup, press and hold the PC's power key for about five seconds to shut down the PC. Do this three to four times in a row until the Automatic Repair screen appears.
3. Select the Advanced option on the Auto-Repair screen.
4. Then select Troubleshoot on the Choose an option menu.
5. Next, select "Advanced Options" and "Startup Settings" in the "Advanced Startup Options" menu.
   
6. Click Restart to do this.
   
7. After restarting, press the F5 key to select Enable Safe Mode with Networking.
   
8. When you boot into Safe Mode, you can apply the potential solutions above, as outlined.

Driver unloaded errors are not the most straightforward to fix. However, users have confirmed that they can fix this error in Windows 11 using several potential solutions mentioned above. So, maybe one of them can also resolve the driver uninstall error on your PC.

It's worth taking a look at the troubleshooting blue screen error page provided by Microsoft, which may provide more potential solutions. This page contains a troubleshooter that provides general BSOD fixes. Our IntcOED error fix tutorial may contain some potential fixes for driver uninstall errors.

You can discuss driver uninstall errors in the comments section of this page below. Feel free to enter any related questions about this BSOD error there. We welcome users who share their solutions below, regardless of what other methods they have adopted to solve the same problem.

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