OneDrive is a popular cloud storage application provided by Microsoft. Most people choose to use OneDrive to store their files, folders, documents, etc. But some users complained that when they try to access shared files on OneDrive, it gives an error stating “Error: 0x80070185, Cloud operation was unsuccessful”. As a result, they cannot perform any operations on OneDrive, such as copying files, pasting, downloading shared files, etc. Nowadays, it is necessary to use these operations in our daily work. There are a few things you can try to resolve this error easily. let's start!
Step 1 –To sign out from One Drive, click on the bottom right corner of the screen Show hidden icon arrow
Step 2 – Right click on the One Drive icon (You will only see the One Drive icon if you are logged in)
Step 3 –In the window that appears, click Help and Settings (gear icon)
## in the upper right corner# Step 4 – Then click Settings
## Step 5 –On the left, click Account
##Step 6 –
On the right side you can see theUnlink this PC option, Click it
Step 7 –
SelectUnlink account in the Unlink account window for this PC. This will log out a drive
Step 8 –
Once completed, the login window will pop up automatically. However, if it does not appear automatically, go to the Windows search bar and typeOneDrive Step 9 –
From the search results, clickOneDriveOpen it and provide a valid email address and click Login
Step 10 –
Enter yourPassword and click the Login button
##Step 11 –Click
Next, then follow the on-screen instructions to access your One Drive folder. Then click "Open my OneDrive folder" and check if the problem is resolved. Method 2 – Reset the OneDrive App
key together to open the run prompt Step 2 – In the run prompt
type the following command or copy and paste the following command and press Enter key%localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
Step 3 –The above command will reset OneDrive. If the OneDrive app doesn't reopen on its own again,
copyandpastethe following commands in the run prompt and press the Enterkey%localappdata%\Microsoft\OneDrive\onedrive.exe
Step 4 –Now check if the issue is resolved
Method 3 – Sync OneDrive to another drive location on your computer
Sign out from the OneDrive appStep 2 –Then, After you provide a valid email address to log in, in the next window
click ChangeLocation
Step 3 – Select an
Alternate driveLocation on your computer to link OneDrive Step 4 –Select the folder and click the Select Folder button Step 5 –Click Next and follow the on-screen instructions until you get the “Open my OneDrive folder” option Steps 6 –OneDrive is now linked to another location. Check if the issue has been resolved. Step 1 –Also use the Windows E key Open Windows Explorer or File Explorer Step 2 –Click on the OneDrive option ## on the left side of File Explorer # Step 3 – On the right, check which file is affected by error 0x80070185 and right-click on that specific file or folder Step 4 – Click from the list that appears Always stay on this device Step 5 –Then againright clickon the same file and click Free Space Step 6 – Repeat the same steps [Step 0 – Step 80070185] for all files affected by error 4x5. Then check if the error has been resolved. Step 1 –Turn on Windows Defender Firewall. To do this, open the run prompt using the Windows R key simultaneously Step 2 – Type firewall.cpl in the run prompt and then Press Enter key. This will turn on Windows Defender Firewall Step 3 –On the left, click Turn Windows Defender on or Turn off Windows DefenderFirewall Step 4 –Select the option Turn off Windows Defender Firewall (not recommended) by clicking the radio button next to it To save changes, click OK. Now the firewall is off so you can check if the problem is resolved. Also use the Windows R key to open the run prompt Type firewall.cpl in the run prompt and press Enter key. This will open the window Defender Firewall – On the left click “Allow an app or feature through Windows Defender Firewall” ##Step 4 – Change Settings ##Step 5 –Scroll down and OneDrive application and click the checkbox next to it and also click the checkbox for it Enable Private and Public features (check mark should be present) Step 6 – If OneDrive does not exist in the list, click the " " button
Step 7 –Click Browse and go to where OneDrive is located, select it and click "Open” Step 8 –Click to add ##Step 9 –Then perform Step 5 and save the changes by clicking "OK". Now check if the error is resolved. Step 1 –Also use the Windows E key to open Windows Explorer (File Explorer) Step 2 –Click"This PC" On the right side you can see the different drives on your computer under Devices and Drives You can see the total space available on the drive and the remaining free space on the drive If you have very little free space, try deleting all the unnecessary files, trash Files, unnecessary old emails, large old backups that are no longer needed, uninstalling unused apps, etc. There are different ways to free up space on Windows. You can refer to our detailed guide on performing this task. Once completed, check if the issue has been resolved. To uninstall, use the Windows I key Open Windows Settings together Click on Apps and Features On the right side, scroll down and find Microsoft OneDrive and click on it Click Uninstall Button In the confirmation popup, click Uninstall again To install, use the Windows R key while opening the run prompt Type # in the run prompt ##ms-windows-store: and press the Enter key. This will open the Microsoft Store app Step 8 – OneDrive in the search bar and press Enter Key Step 9 – reinstall it, click Get. It will take a few minutes to download and install. Once completed, check if the error has been resolved. Method 4 – Enable option to always stay on device and free up space
Method 5 – Turn Windows Defender Firewall on or off
Step 1 –
Method 7 – Free Up Hard Drive Space
This error can also occur when there is very little free space on your computer’s hard drive. This small space is not enough for regular operations. Please check if it is a computer scenario and try to free up some space on your hard drive. To check the remaining space on your computer’s hard drive, follow these steps
Step 1 –
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