49% of people are afraid that AI will steal their jobs! 2/3 workers don’t have enough time, Microsoft’s annual work trend index report makes people break their guard

Now, migrant workers all over the world are involved.

AI is creating a new way of working, and humans can hardly keep up with this suddenly accelerated pace.

Recently, Microsoft launched the 2023 Annual Work Trend Index Report, focusing on investigating workers’ views on AI and the impact of AI on productivity.

The report shows that two-thirds of the respondents said that they do not have enough time and energy to complete their work; as many as 49% of the respondents are worried that AI will affect their jobs.

The transformation of the platform to AI is unstoppable

AI has completely changed the way we work. Today, the pace of work has increased exponentially, and with it, data, information and always-online requirements.

The consequences of all these burdens are borne by workers, and as the economic environment becomes increasingly uncertain, business bosses feel increasingly pressured to increase productivity.

At the expense of creativity, we need to spend more and more time separating signal from noise.

The cost to individual productivity has been felt, undermining business productivity and global GDP.

AI can certainly help alleviate these burdens on us.

So far, AI has not been closely integrated with humans most of the time. It will work with us in the future to free us from digital debt and drive new innovations.

Enterprises that embrace AI will unleash great creativity, usher in a new round of productivity growth, and create new value.

Nadella, Chairman and CEO of Microsoft, commented -

The new generation of AI will eliminate all drudgery and truly unleash human creativity.

AI-powered tools have great potential to alleviate digital debt, enhance AI capabilities, and empower employees.

To prepare business leaders for the AI ​​era, Microsoft teams surveyed 31,000 users in 31 countries and regions and analyzed trillions of Microsoft 365 productivity signals. and workforce trends from LinkedIn’s Economic Chart.

The survey shows that bosses must pay attention to the following three issues when adopting AI quickly and responsibly.

1. Digital debt is making innovation costly
2. There is a new AI workforce alliance
3. Every employee needs AI capabilities

Digital Debt Is Costing Innovation

We are all burdened with digital debt: the insane influx of data, emails, meetings, and notifications that exceeds human ability to resolve it.

Moreover, the pace of work will only get faster and faster. None of these tasks can be missed, so we spend all our time trying to get out of this predicament.

Nearly two-thirds (64%) say they struggle to find the time and energy to complete their jobs, making them more likely to struggle with innovation and strategic thinking. This possibility As much as 3.5 times higher.

There are only 24 hours in a day, and every minute we spend on these digital debts is one less minute we can spend on creative work.

In a world where creativity is productivity, digital debt is more than just a minor annoyance, it has a direct impact on business.

The Burden of the Workday

68% of people say they don’t have enough focus time during the workday that allows them to do things without interruption.

68% of people say they don’t have enough uninterrupted focus time during the workday

Over the past few years, work hours The number of working days and meeting times continue to increase. The consequence of this is that communication is easier than ever, and it is also harder to catch up at all times.

If you take a closer look at how employees spend their workday, you will find that lack of focus time, constant search for information, and uninterrupted communication all create opportunity costs.

60% of the respondents said that they simply do not have enough uninterrupted concentration time during the workday.

62% of respondents said they spent too much time searching for information during the workday.

In Microsoft 365 apps, employees spend an average of 57% of their time talking in meetings, email, and chat apps, and 43% of their time creating documents, spreadsheets, and PPTs .

The top 25% of heavy email users spend 8.8 hours per week on email; the top 25% of heavy meeting users spend 7.5 hours per week on meetings.

This is the global average for frontline workers, and for knowledge workers who rely more on digital communication, email and meetings account for an even larger share.

AI can tilt time allocation in a direction more beneficial to people, allowing them to save time and energy and carry out important innovations.

5 OBSTACLES TO IMPROVING PRODUCTIVITY

Data shows that there is an urgent need to improve meeting efficiency - "inefficient meetings" are considered to be the number one productivity destroyer.

Inefficient meetings have been voted as the number one productivity destroyer

The data shows that what is very urgent at present is to improve the efficiency of meetings. .

The number of people participating in weekly Teams meetings and calls has increased 3x (192%) since February 2020.

The third most productivity destroyer is too many meetings.

58% of respondents said it was difficult to brainstorm in virtual meetings; 57% said it was difficult to keep up with everyone if they joined the meeting too late rhythm; 55% of the respondents said that even at the end of the meeting, they still did not know what to do next; 56% of the respondents said that it was difficult to summarize the content of the meeting.

Today, only a third of people (35%) think they will be mentioned in most meetings, but the fear of missing out (FOMO) is real and affects everyone. Missing important things.

When asked what would make meetings more valuable, the top-voted answer was "getting information that helps me do my job better", followed by providing feedback, making decisions, and career advancement. .

With AI, every meeting becomes a data aggregation, not just a period of time.

These data can be accessed, transcribed, and rearranged at any time, so that they can be used more efficiently.

Seeing that AI has developed so much in the past year, everyone is worried that their jobs will be replaced by AI, but in fact they are I wish I could let AI do its job quickly.

Amid concerns about artificial intelligence replacing jobs, data reveals an unexpected situation: employees are more eager for artificial intelligence to reduce their work burden than they are afraid of losing their jobs.

While 49% said they are worried about AI replacing their jobs, more people (70%) would delegate as many tasks to AI as possible to Reduce their workload.

People are more excited about AI saving them from burnout than they are worried about it eliminating their jobs.

People are looking for artificial intelligence to help them with almost every possibility in their work.

I wish I could hand over my whole life to AI.

Three-quarters of migrant workers told us they would not only be willing to use AI for administrative tasks (76%), but most also said they would be willing to use it for analytics (79%) or even Creative work (73%).

People are also looking to AI to help them find the right information and answers they need (86%), summarize their meetings and action items (80%), and plan their day (77%).

AI can provide far more benefits to workers than just that.

Workers can also use AI to improve their creativity. From formulating ideas for their own work (76%) to reimagining their work (75%).

The more they learn about artificial intelligence, the more workers can see its promise in helping them do the most meaningful parts of their jobs.

For example, 87% of employees in creative positions who are very familiar with artificial intelligence said they would be happy to use artificial intelligence in jobs that require creativity.

It seems that compared to worrying about the magical harm caused by losing their jobs, what workers can’t stand even more is the “skin and flesh pain” caused by the work itself.

What kind of productivity changes will AI bring

With worries about job losses caused by artificial intelligence, when asked what they value most about artificial intelligence in the workplace, bosses chose "increasing employee productivity" ” is twice as likely as “reducing the number of employees.”

In the eyes of the boss, AI is not regarded as the best employee. On the contrary, business leaders hope to let AI arm their employees better rather than replace them.

Bosses are twice as interested in using artificial intelligence to improve productivity than they are in layoffs. And reducing headcount is the last thing bosses expect to get value from AI. After “improving productivity,” leaders’ biggest hopes for artificial intelligence are, in order:

1. Helping employees complete necessary but repetitive tasks
2. Improving employee welfare
3. Eliminate employee time spent on low-value activities
4. Empower employees and speed up their work pace.

10 years later, what workers want vs. what AI can do

When asked what position workers would like to work in 10 years from now, the surveyed worker People say the most desired changes are those that save them time, such as quality work and learning new skills faster.

(Imagine how work will change by 2030. If you could make any of the following changes to your work experience, Without any extra effort on your part, what do you value most?)

The survey asked employees if you had a dream about work, what would you want it to be?

Workers dream: I wish I didn’t have to work (I spilled the beans)

1. Complete high-quality work in half the time (33%)

2. Able to understand where time (26%) and energy (25%) are most valuable

3. And never have to mentally absorb unnecessary or irrelevant information (23%)

Every migrant worker needs to be able to harness AI

Bosses we surveyed said employees must learn when to leverage AI, how to write great prompts, and how to evaluate creative work and how to check for harmful content.

As artificial intelligence “reshapes the workplace,” collaboration between humans and artificial intelligence will become the next transformative work model, and the ability to work with artificial intelligence will become a key skill for every employee.

New skills, new ways of working

60% of migrant workers said that they currently do not fully have the capabilities required for their jobs. Artificial intelligence will open up new paths for learning.

Whether bosses can prepare workers for the coming AI era is the key to the company's success.

Migrant workers need to start developing these new skills today.

The number of posts on LinkedIn mentioning topics such as generative AI and GPT has increased 33 times compared to a year ago.

“We are in the next phase of the transformation that is already beginning to reshape the labor market with the introduction of generative artificial intelligence,” said Karin Kimbrough, chief economist at LinkedIn.

As of March 2023, the proportion of U.S. job postings mentioning GPT on LinkedIn has increased by 79% year-on-year. In the survey, it was found that 82% of bosses said that their employees need new skills to prepare for the development of artificial intelligence.

So what actions can everyone take?

For workers, they may need to actively adapt to a new way of working and learn how to use AI to work.

Bosses must also re-understand the positioning and responsibilities of their jobs with the evolution of AI to provide space for possible innovations.

For overwhelmed employees and bosses who want to increase productivity, it is time to change their posture and start over in the AI ​​era.

AI will not only help you solve some work problems, it will create a new way of working.

Bosses quickly help their workers learn to work with artificial intelligence to kill others, so that their own companies can have a future.

Of course, the reason why Microsoft did this survey may be to tell the bosses-

We happen to have many powerful AI products here.

#If the bosses don’t buy it and use it, others will buy it and kill your company.

Reference:

https://www.microsoft.com/en-us/worklab/work-trend-index/will-ai-fix-work

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