How to Fix Can’t Preview .msg Email File in Windows 10 File Explorer

Some Windows users may experience an issue being unable to preview files stored in .msg format. When saving a message in a single message format, such as an email, attachment, contact, etc., the extension will be .msg. Windows File Explorer has a feature where you can view files without opening them. But some users faced issues with previewing messages. This may be due to a 64-bit version of Office installed on your system, or the Office application needs a quick fix, you may need to modify some settings, etc. In this article, let’s take a look at solving the “Unable to preview .msg email file in Windows 10 File Explorer” issue.

Method 1: Set Outlook as the default application for email

Step 1: Open Windows Settings using the Windows I keys together and click Applications

Step 2: Click on Default Applications

from the left

Step 3: Make sure the default email is set to Outlook. You can do this by clicking Mail under the Email section

Step 4: A list appears saying Select an application, click Outlook in the list and close the window.

Step 5: Restart the system and check if the problem is resolved.

Method 2: Enable File Explorer Preview Pane

Step 1: Also use the Windows E key to open Windows Explorer (File Explorer), then Click the View

at the top Step 2: Click the Preview pane option at the top to enable the preview option. When the preview pane option is enabled, it will be highlighted in blue.

Step 3: Now when you

click Files file in Explorer, you can See the preview on the side.

Method 3: Repair Microsoft Office App

Step 1: Also use the Windows R key to open the run prompt, enter appwiz.cpl andEnter

Step 2: It will open the Programs and Features window, click on

Microsoft Office Application, here I have the Microsoft 365 version. There is a Change option at the top click on it

Step 3: A User Account Control popup will open click on

Yes

Step 4: A window will appear asking you how you would like to fix your office program. Select

Quick Repair option by clicking the radio button next to it and then click Repair

Step 5: Click again

repair. Fixing your office programs and functionality will take some time.

Step 6: Once the process is complete, it will say this. Then click

CloseExit the window

Step 7:

Restart the system and check if the problem is resolved.

Method 4: Install the 32-bit version of Office

If you are using the 64-bit version of Office, uninstall it and then install the 32-bit version of Office. In many cases this will work, check after installation to see if the problem is resolved.

Step 1: Use the Windows R key at the same time to open the run prompt, enter appwiz.cpl and Enter

Step 2: It will open the Programs and Features window, click on Microsoft Office Apps, here I have the Microsoft 365 version.

Step 3: An Uninstall button appears at the top, click it. Click again on the pop-up windowUninstall

Step 4: Uninstalling Office applications will take a few minutes. Close the window when done

Step 5: Now in the browser, go to the Microsoft Outlook page and click onSign in.

# Step 6: Log in using your credentials and the Outlook Web App page will now open. Click your Account (initial)

in the upper right corner Step 7: Click My Microsoft Account (in a few versions this is My Account) from the list ).

Step 8: Click on the Install App button and again on the pop-up window click on Other Options

Step 9: Select the language of your choice by clicking on the icon next to Select language. I will choose English here.

Step 10: Select Office 32-bit by clicking the icon next to Select version. Then click the Install button

Step 11: The installer will download in a few minutes. After the download is complete, double-click the downloaded .exe file to install.

Step12: It will take a few minutes to install the Office 32-bit version, it will ask for your email using the mobile app for free, here I will click the Skip button because it is not needed now. and have Office applications installed. Close the window

Step 13: Now go to File Explorer and make sure the preview pane is enabled as mentioned in [Method 2]

Step 24: Click on any .msg Email file, you can see the preview loading on the right.

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