ChatGPT and 5G messaging: the perfect combination of new artificial intelligence and new communications

Currently, the most popular topic in the industry is ChatGPT. Artificial intelligence has made an epic breakthrough. Chatbot and ChatGPT are both representative technologies in the field of AI. What are the differences and connections between them in terms of concepts and capabilities? The rapid popularization of 5G communications provides an efficient and reliable base for human-computer interaction in communications and networks. 5G messaging Chatbot is one of the basic channels for 5G to enable ToB industry applications. So what does ChatGPT mean for 5G messaging? A new generation of artificial intelligence What will human-computer interaction look like in the future of 5G communications?

Understand Chatbot and ChatGPT

Chatbot is a chatbot, also known as a conversational robot. It is a program based on rules or artificial intelligence to simulate human dialogue or chat. Collectively, Chatbot was born as early as 1966, and Eliza was the earliest chat and conversation program with people. In recent years, with the development of mobile communications, Internet and AI capabilities, Chatbot has been widely used in the Internet, social networks and mobile communications fields. The most prominent application in the communications field is 5G messaging Chatbot, which enables ToB to support human-computer interaction and service capabilities. Significant improvement.

ChatGPT is an artificial intelligence chatbot program developed by OpenAI. It is a natural language processing system based on machine learning technology and a large-scale pre-trained language model, capable of intelligent dialogue and text similar to natural language. GPT (Generative Pre-trained Transformer) is a generative pre-trained transformation model structure. It is its core technology and can learn contextual information to better understand the conversation context and provide more accurate and comprehensive answers. Compared with traditional Chatbot chat, ChatGPT It is more natural and smooth, capable of detailed reasoning and innovative content generation, and its capabilities and experience are far ahead of traditional chatbots.

In summary, ChatGPT is a new generation of Chatbot successfully applied with GPT as the core technology in the AI ​​2.0 era. ChatGPT can be regarded as a type of chat robot technology and is the development of general chat robots to the GPT stage. Chatbot. Before the emergence of ChatGPT, Chatbot had been widely used in banking, tourism, education, medical care, recruitment, customer service and other fields. At the same time, Chatbot based on conversational AI has also become a mainstream product in recent years.

5G Message Chatbot is based on 5G Message To C multimedia capabilities and portals, adding To B Chatbot and other new features. In addition to Chatbot conversational chat capabilities, it also includes the following new features: 1) Fixed menu; 2) Dynamic menu (recommended menu); 3) Card messages and horizontal scrolling multiple cards; 4) Dialogue replies based on keywords or rules, etc. These features help greatly improve the user experience and guide users to quickly complete transaction processing.

Rapid Development of Communication Chatbot

As a 5G basic business and To B industry application, 5G messaging Chatbot can provide one-stop services for thousands of industries and is accelerating development . Since the large-scale commercialization of 5G messaging platforms by domestic operators, the upstream and downstream ecosystem of the industry has become increasingly prosperous and developed. In 2022, the total number of domestic access CSPs has reached hundreds, Chatbots have reached thousands, and 5G message sending volume has reached 20 billion (including fallback). Chatbot industry application diversified services include dozens of industries represented by ten major fields such as government affairs, finance, culture and tourism, public services, life services, media, medical care, e-commerce, education, logistics, etc. 5G messaging Chatbot is serving everyone in the whole society. personal. Currently, 5G news is in a critical window period for rapid development. ZTE is an important supporter of 5G messaging. As a system manufacturer, it is the largest supplier of 5G messaging platforms in China. As a terminal manufacturer, the first batch of public versions fully support 5G messaging, setting an example for other terminal manufacturers.

5G Message Chatbot The essence and advantage of its To B application is the strong interactivity of direct access to users, on-demand access, and responsiveness. ChatGPT is a technological innovation and upgrade of Chatbot. ChatGPT is based on 5G messaging. Chatbot can serve and empower 5G industry applications at the fastest speed and serve thousands of industries. It is a fast, direct, dedicated and safe fast lane. Chatbot can greatly improve the service capabilities and service levels of 5G industry applications and improve production efficiency through the technical upgrade of ChatGPT; with the support of plug-in capabilities, ChatGPT is deeply integrated with industry professional knowledge, opening up a "treasure trove" of industry professional data and application value "become possible.

Chatbot and ChatGPT are perfectly integrated

Picture: Chatbot and ChatGPT entrance

As shown above, based on mobile terminal The native entrance of the 5G messaging service allows users to enter the mini program (Chatbot) with one click. The mini program is the store and direct entrance to the Chatbot application release. Both traditional Chatbots and Chatbots that support ChatGPT can be launched and released based on the operator's network and management platform. Users can gain access through online search or QR code links to start robot conversations and chats.

Technically speaking, CSP and Chatbot can access ChatGPT based on the open API interface to improve intelligent dialogue response capabilities; they can also integrate ChatGPT or other AIGC capability modules or plug-ins based on the CSP platform. In addition, another solution is to directly use Chatbot as a client of ChatGPT.

Through the continuous integration of the CSP platform, ChatGPT or other AIGC capabilities are loaded and released. The terminal does not need to be modified or upgraded to provide ChatGPT capabilities and services for ToB industries. From a development perspective, it is a new mobile communication The perfect integration with new artificial intelligence, 5G messaging provides new value and stage for industry applications of ChatGPT.

ChatGPT empowers vertical industries

ChatGPT has the following capabilities. Combined with 5G messaging, it can better empower and serve thousands of industries:

1 . Collection of user questions and intentions: Chatbot usually answers user questions through fixed rules or question and answer libraries. ChatGPT can understand and recognize a wider range of languages ​​through pre-training, and can better understand user questions and intentions.

2. Semantic understanding and answer generation: ChatGPT can conduct semantic understanding of user conversations and provide more accurate answers. At the same time, ChatGPT can generate more logical and understandable answers based on context, thereby improving user experience.

3. Automated answering process: ChatGPT can automate the answering process, making the conversation process natural and smooth without manual intervention. At the same time, ChatGPT can also use machine learning technology to continuously improve its question-answering capabilities over time.

4. Assisted production: ChatGPT can meet the creative content generation needs of different enterprises, institutions and industries through natural language understanding and generation technology, assisting production and creation, saving costs and improving efficiency.

In addition to text, other AIGC technologies such as pictures, audio, and video can be continuously upgraded and applied to various industries through ChatGPT, empowering applications in various industries.

New communication service ChatGPT, ChatGPT application new communication

ChatGPT is a typical representative of the development and application of the new generation of AI2.0 technology. The development, popularization and application of AI are different from those in the past The biggest difference is that it requires extremely high computing power and strong computing network support. The outbreak of ChatGPT will surely trigger and promote a new round of AI computing power demand. Since 2012, the computing power demand for AI training applications has doubled every 3 to 4 months. From 2012 to the present, AI computing power has increased by more than 300,000 times. ChatGPT represents a new round of explosion in AI computing power demand. .

As the main force in the construction of computing power infrastructure, communication operators themselves have high-quality networks, computing power, and cloud service capabilities. They also have natural industry chain advantages and rely on the advantages of 5G AI technology to provide AI to downstream customers. Service capabilities are an important part of the new information service system, assisting the digital transformation of thousands of industries. In terms of mobile networks, domestic operators have built high-performance and highly reliable 4G/5G networks covering the entire country and are evolving to 5G-A to meet the connection and computing network needs of future AI applications.

5G new communications will provide fully immersive interactive scenarios to meet human interactive communication at multiple sensory, emotional and conscious levels. ChatGPT is a typical representative of the development of the new generation of AI technology. It will be combined with communication services to provide users with highly intelligent, multi-interactive, and three-dimensional diversified communications. ChatGPT can strengthen and empower new communications such as new messages and new calls, and is extremely Greatly improve communication’s information interaction capabilities, industry application capabilities and productivity.

In short, ChatGPT and human-computer interaction technology have huge application potential in the field of mobile communications and will surely bring users a future mobile communications business experience that transcends the times. The natural combination of 5G messaging and ChatGPT represents a technological trend and trend in the field of human-computer interaction. This trend will bring great convenience and efficiency to people's lives and work, and create a better life for mankind.

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