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Microsoft has confirmed that some users are experiencing crashes when using the Snipping Tool in Windows 10

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2023-05-10 08:07:111423browse
微软确认 Windows 10 的截图工具对部分用户崩溃

It looks like Windows 10’s native snipping tool called “Snip & Sketch” is running into a very annoying issue where when some users try to take a screenshot, the app won’t load at all. As long as you don't rely on the Snip & Sketch tool, this bug doesn't seem to completely affect your operating system's ability to capture screenshots.

The fact that Microsoft's own apps can't run on its own operating system doesn't look good, but it's not the first time. Last year, a bug broke the same app, and the company later scrambled to fix the issues.

As you probably know, the Snip & Sketch tool allows users to capture screenshots on Windows, and it comes with multiple options including editing the screenshot, capturing just a portion of the screen, and later using an application like Paint The ability to make changes, so it can be a really useful tool for a lot of people.

On April 28, Microsoft quietly updated its support documentation to acknowledge an issue with Windows 10’s Snipping Tool. The document states that the company is aware of an issue where the Snip & Sketch app may not be able to capture screenshots and may not open when you hold down the Windows key shift S.

This issue originated with the February 2022 Update for Windows 10 and affects all cumulative updates released in the future.

Microsoft has not revealed when a fix for the Snipping Tool will arrive, but it hinted that it is actively working on a fix.

Microsoft said: "We are currently investigating and will provide an update when more information is available."

In addition to the defective Snip & Sketch tool, there is also an issue with Windows 10 that Even recovery discs created using Control Panel's legacy Backup and Restore (Windows 7) application will not boot on some devices. Thankfully, no third-party recovery apps are affected and Microsoft is working on a workaround.

It’s worth noting that these issues still exist in the latest optional update for Windows 10 ( KB5011831 ). This means that the May 2022 Patch Tuesday update won't fix the issue, but the fix could still arrive via another optional patch at the end of the month.

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