Some owners of the new Studio Display are experiencing issues trying to update Apple's latest monitors to their latest firmware, leading Apple Support to tell some customers to take their monitors to an Apple Store or authorized repair center for repair.
A growing number of posts on the Apple Support Forums ( 1 , 2 ) include Studio Display owners reporting that when they try to update their displays, they receive an error message that reads For "The Apple Studio Display firmware update could not be completed. Try again after an hour. If the problem persists, contact an authorized Apple service provider. According to the user on the thread, reconnect the display to another Mac and/or Restarting the display did not fix the problem.
Apple Support is telling some users to bring their monitors in for repair. Apple's Studio Display does run iOS, and users can update it through System Preferences on macOS.
Following a review of poor webcam quality, Apple has promised a new update in the future to address the poor camera quality issue. The same update may include targeting issues users are experiencing when trying to update their Studio Display Patch for problem.
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