How to Fix iPhone Not Ringing When Locked

Many iPhone users complain that they face the problem of iPhone not ringing when locked. Some other iPhone users have noticed that their iPhones sometimes don't ring at all.

This can be a serious problem and these iPhone users may miss any emergency calls and messages that may affect their work or personal life. Listed below are factors that may cause such issues with your iPhone.

• iPhone connected to other Bluetooth audio devices
• Silent mode activated on iPhone
• Focus mode "Do Not Disturb" enabled
• The physical volume buttons must have lowered the iPhone’s ringer volume
• The call may have been forwarded
• Unknown caller was muted

In this article, we have collected some Fixes to help users resolve this issue after digging into the above factors.

Fix 1 – Make sure the iPhone is in ring mode

Sometimes, users don’t know that they have turned their iPhone into silent mode. When iPhone is in Silent Mode, it will not notify the user of any incoming calls, messages, or other notifications, even if the iPhone is unlocked.

Therefore, we recommend our users to try checking if their iPhone is in silent mode. If yes, then convert it to ring mode by toggling the silent mode switch on the side of your iPhone.

Fix 2 – Disable Do Not Disturb Focus Mode

The focus mode called Do Not Disturb behaves like Silent Mode, which does not notify the user about any calls or messages . Users usually activate the Do Not Disturb focus mode as it can be scheduled as per the user's convenience.

So please check if this focus mode is enabled. If so, turn it off and see if your iPhone rings when locked.

Fix 3 – Disable Mute Unknown Callers Settings

There is a feature called “Mute Unknown Callers” that you receive from unknown numbers Any calls will not notify you, but will go to voicemail and be reflected in the recent calls list. Therefore, if this feature is enabled on your iPhone, you may encounter this issue.

We recommend checking whether this feature is enabled. If so, disable this setting as shown in the following steps.

Step 1: Open the "Settings" page on your iPhone.

Step 2: Click Phone to select by scrolling down the settings page.

Step 3: At the bottom of the "Phone" page, click the "Mute unknown callers" option once.

Step 4: Now disable this feature by clicking on the Mute unknown callers toggle button as shown in the screenshot below.

Fix 4 – Disconnect Bluetooth Device

When your iPhone is connected to any other Bluetooth device like AirPods, etc. you will not be able to Hear your iPhone ringing instead of ringing through a connected Bluetooth device. Therefore, it is best to disconnect it from your iPhone after use.

Here are the steps on how to do this.

Step 1: Open the "Settings" page on your iPhone.

Step 2: Next, tap the Bluetooth option once.

Step 3: You can turn off the Bluetooth option by clicking on its toggle button, which will eventually disconnect the Bluetooth device as shown in the screenshot below.

Step 4: If you want to keep Bluetooth on and only disconnect Bluetooth devices, just click "i#" next to the listed Bluetooth device ##" symbol is enough.

Step 5: Then select the

"Disconnect" option, which will disconnect the Bluetooth device from the iPhone.

Fix 5 – Turn off call forwarding

The call forwarding feature on any device ensures that whenever you receive any calls, they are forwarded to another number you provided. If you activate this feature on your iPhone, you will not receive any phone calls, so your iPhone will not ring when it is locked.

To disable this feature, please use the following steps.

Step 1: To open the Settings page, tap the

Settings icon in your iPhone home screen.

Step 2: Scroll down the Settings page and tap on the Phone option as shown in the screenshot below.

Step 3: Click once to select the Call Forwarding option.

Step 4: Wait a second or two until it loads the page.

Step 5: Now disable the feature by clicking on the Toggle button of Call Forwarding as shown below.

Step 6: This will deactivate call forwarding and you will start to notice that your iPhone will ring when you receive any call even if it is locked .

Other fixes

Restart your iPhone

Sometimes this problem can also be solved simply by restarting the iPhone. To restart iPhone, go to Settings > General > Shut Down and follow the onscreen instructions to turn off iPhone.

After that, to start your iPhone, you need to press and hold the

Volume Up and Power buttons simultaneously until you see the Apple logo sign on the screen. Check if the issue has been resolved.

Update Your iPhone

When your iPhone’s iOS becomes outdated, this can cause the issues discussed above in this article. Therefore, we recommend users to try updating their iPhone using the steps explained below.

The fix is ​​to check if there are any updates available for your iPhone.
1. You have to go to the "
2. General>>Software Update" settings and wait for a few seconds until it loads the page.
If any updates are available, tap
3. Download and Install to update your iPhone.
After the update is completed, check if the problem still exists.

Turn Airplane Mode on, then turn it off

Some users claim to resolve this issue by enabling the Airplane Mode feature and then disabling it on their iPhone. Therefore, we recommend using the steps explained below to do this.

After unlocking, open
1. Control Center by swiping down from the top right corner of your iPhone screen.
Then tap Airplane Mode in the upper left corner to
2. enable Airplane Mode.
Wait for a while and then tap
3. Airplane Modeagain to turn it off.
After disabling, check whether the problem is solved.
4. 

Reset All Settings

This issue may occur if any settings in your iPhone are changed. When the setting causing the issue cannot be detected, resetting all settings is the only way to resolve the issue.

Here are the steps on how to do this.

Navigate to "
1. General Settings >> "Transfer" or "Reset iPhone > Reset ".
Then select
2. Reset All Settings From the list that pops up.
Click Reset
3. All Settings to confirm.
Reset iPhone Once all the settings are complete, check if the fix works.

Check if the incoming number is blocked

Another simple fix is ​​to check if the incoming number is blocked by your mistake blocked. Sometimes many users unknowingly block certain numbers in the recent list if they don't save or something.

So we recommend our users to check the blocked numbers (

Settings>Phone>Blocked Contacts) and delete them so that they receive calls from those numbers too.

Factory Reset Your Apple Phone

When none of the above methods work for you, all you have to do is factory reset your iPhone and see if it helps.

Note - Please back up all necessary personal data from iPhone to PC or iCloud because factory reset will delete all content and data in iPhone.

1. Browse to "General Settings" >> "Transfer or Reset iPhone" > Erase All Content and Settings.
2. Tap the Continue option and follow all on-screen instructions on your iPhone.
3. After restoring your iPhone to factory settings, the problem should be solved.

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