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HomeCommon ProblemHow to fix your PC Health Check app if it's not working or crashes

We were the first to report that Microsoft is making the PC Health Check app available right after the event so you can see if your device is ready for Windows 11.

We also quickly discovered that many people were encountering an incompatibility error with Windows 11, which was easily bypassed.

But, for many users who upgrade to a new operating system and want to make sure they can install Windows 11, the Windows PC Health Checker still throws errors.

PC Health Check App Won’t Open or Stuck

When we ran the app on several computers, it wouldn’t open at all. When we tried to do this, it prompted that it needed to run an update.

如果 PC 健康检查应用程序不起作用或崩溃,如何修复它

This is the first time it got stuck during installation. It's also stuck on Ready to install updates instances or the already infamous We're getting something ready for you.

For some people, it won't move after a conversation that collects data about your PC. And when it's not stuck, it seems like the installation process doesn't get to the end at all. We tried running as administrator, compatibility mode, but it still wouldn't open.

How to fix Windows PC Health Check application?

1. Run the installation file again

  1. Press the Windows E key to start the File Explorer. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  2. Go to the "Downloads" folder or the destination where you saved the WindowsPCHealthCheckSeup.msi file or search for it using this name on your PC and run it. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它

The only problem is that every time you want to check Windows 11 compatibility, you have to do the same thing instead of running the installed app.

2. Repair application

  1. Press Windows R key to start Run, type appwiz. cpl, then press Enter or click OK. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  2. Find the PC Health Check application in the list, right-click it and select Repair. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  3. Type the following command and press Enter to run it: <strong>sfc /scannow</strong>如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  4. Wait for the scan to complete and then restart your PC and see if the application is working properly

Sometimes, this issue can be caused by corrupted system files, so run an SFC scan Will fix it quickly.

4. Uninstall third-party applications

  1. Press the WindowsStart button and select Settings. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  2. Now, go to Applications. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  3. Find your recently installed third-party application, click on it and select Uninstall. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它

If the Windows PC Health Check app stops working after you install a third-party app, it may cause a conflict and block it.

So the solution is to uninstall it at least temporarily and see if the problem is solved.

5. Reinstall the application

  1. Click the Start button and select Settings. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  2. Select the Application option. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  3. Look for the Windows PC Health Check application in the right pane, click it, and select Uninstall. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  4. Run the WindowsPCHealthCheckSetup.msi setup program again to reinstall the application. If you can't find it, re-download the application from the Microsoft website. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它

Reinstalling the app is a last resort to troubleshoot health check app issues, but the entire process shouldn't take long and is well worth the time.

So, now you know how to fix Windows PC Health Check app crashes, won’t open or gets stuck.

We hope our solutions were helpful and now you can see if your PC is ready for Windows 11.

How do I determine if my computer is ready to upgrade to Windows 11?

  1. Run the Windows PC Health Check app.
  2. Click the Check Now button. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它
  3. If everything is OK, you will receive the This PC meets Windows 11 requirements message. If not, you'll get a list where you can see areas for improvement. 如果 PC 健康检查应用程序不起作用或崩溃,如何修复它

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