How to Fix Netflix Error Code M7703-1003 in Google Chrome

Netflix is ​​undoubtedly the most popular video streaming website right now. However, like any other streaming service, it comes with its own set of issues. For example, you may frequently encounter errors that may prevent you from watching content. This can be annoying as it interrupts your viewing experience. While you may encounter many errors while watching Netflix, one of the common errors encountered by Netflix users is the M7703-1003 error.

The interesting thing about Netflix is ​​that you can access it on your desktop through any browser and as an app on Android and iOS platforms. However, the M7703-1003 issue has been found to occur primarily on the Google Chrome browser. The error message usually reads "This error message usually points to a component on the browser that needs to be updated or is blocked by security settings or programs.

Therefore, this error is mostly caused due to changes in browser settings. Therefore, This could be due to a corrupted module in Chrome, if your Chrome profile is corrupted, or the Widevine extension in Google Chrome is the cause. Whatever the reason, there are some possible solutions that can help you fix Netflix error in Google Chrome " M7703-1003 ".

Method 1: Enable Protected Content on Chrome Browser

As we all know, Chrome browser automatically blocks protected content. This may result in the Netflix error " M7703-1003 ". In this case, you should enable the Protected Content feature on your Chrome browser to ensure that you can view protected content while streaming Netflix .Let’s see how:

Step 1: Launch Google Chrome and navigate to the upper right corner of the browser.

Click on the three vertical dots and click Settings in the menu.

Step 2: In the Settings window, click on the left side of the pane 'Security and Privacy' option.

Step 3: Now, on the right side, click on Site Settings

Now, scroll down and click Additional content settings.

Now, in In the expanded section click on Protected Content ID

Step 4: On the right side of the next window, go to the Default Behavior section and select Sites can play protected content option.

Step 5: Additionally, select the Sites can play protected content using identifiers option.

*Note – You can also go to the Custom Behaviors section and then to Allow the use of identifiers to play protected content. Click the Add button next to to add the Netflix website.

Once completed, restart the Chrome browser and try to play Netflix content, it should now be able to stream content normally.

Method 2: Update Chrome’s content protection Features

Widevine is one of the most important components of Google Chrome and is known to manage digital rights such as protecting videos from encryption, license distribution and protecting video playback on any random device. Widevine is responsible for playing video content on the Chrome browser, so if the component is out of date or cannot be found, you may encounter the Netflix error " M7703-1003 ". Here's how to possibly fix this issue:

Step 1: Launch the Chrome browser, copy and paste the following path into the address bar, and press Enter:

chrome://components/

Step 2: In the Components window, find the Widevine Content Decryption Module module from the list.

Here, click the Check for Updates button.

Step 3: If the display component has been updated, restart Chrome and check if Netflix is ​​working properly now.

This should help fix Netflix error - M7703-1003.

Method Three: Clear Chrome Browsing Data

Chrome browser automatically stores cache data every time you open a website. Therefore, whenever this cached data becomes faulty or corrupted, it can lead to Netflix errors and other issues. In this case, clearing Chrome's browsing data may help resolve the issue. Follow the instructions below to clear Chrome browsing data:

Step 1: Open Chrome and enter the following path in the address bar and press Enter to navigate to the Chrome history page:

Chrome: //History/

Step 2: On the left side of the page, click Clear browsing data.

Step 3: Now, go to the right side of the window and under the Security & Privacy section, click Clear Browsing Data.

Step 4: Now, in the Clear Browsing Data window, click on the Advanced tab.

Here, select the time range field as All Time from the drop-down list.

Step 5: Next, check all the boxes and press the Clear Data button.

Now, wait until all browsing data is cleared. Once done, restart your browser and check if Netflix still shows the error when playing content.

Method 5: Reinstall Google Chrome

If the browser is malfunctioning or corrupted, it may cause Netflix error – M7703-1003. So, in this case, you can uninstall Google Chrome and reinstall it to check if it helps resolve the issue. Let’s see how:

Step 1: Press Win I keys simultaneously on your PC to launch the Settings application.

Step 2: In the Settings window, click the Applications option on the left side of the pane.

Step 3: Next, in the settings window, click Apps & Features on the right.

Step 4: In the next window, navigate to the right, go to the application list and look for Google Chrome.

Click the three vertical dots on the right and select Uninstall.

Step 5: At the prompt, click Uninstall again to confirm the uninstallation.

*Note – If you see the prompt, check the box next to Also delete your browsing data to delete your profile information (history and bookmarks).

Then click Uninstall.

Step 6: Now, visit the Google Chrome official website and download the installation file.

Step 7: Click Run or Save when prompted.

Step 8: If you choose to save, double-click the downloaded installation file to start the installation.

Once the process is complete and Chrome is installed, it will automatically open and you can then set Chrome as your default browser. You should not encounter the "M7703-1003" error when watching Netflix again.

Method 6: Create a new browser user profile

If none of the above methods work, you can try creating a brand new user profile for your Chrome browser and check Does this help solve the problem.

*Note - Save your profile settings using your Gmail user ID, this will help you log back into your profile and load all profile items like bookmarks and history , to help you not lose a thing.

Now, let’s see how to create a new Chrome user profile:

Step 1: Open Chrome and navigate to the top right corner of the browser.

Here, click on your user profile (picture) and other personal information, click Sync is on.

Step 2: This will open the syncSetup page in Chrome settings.

Now, on the right side of the window, go to your user profile and click the Close button next to it to turn off sync.

Step 3: Now, again go to your user profile picture in the upper right corner of the Chrome window and under the "Other Profiles" section, click "Add ” to add a new user profile.

Step 4: This will open Set up your new Chrome profile and click Sign in to create a new user account.

Then follow the on-screen instructions to complete creating a new Chrome user profile.

Once completed, restart Chrome and log in with your new user profile. Now, check if Netflix is ​​working properly.

Method 2: Check if it is the official Chrome browser

At the same time, please make sure you are using the official Chrome browser and not a fake one, because there are many websites that provide simulations of the real Google Chrome download. This may cause the M7703-1003 issue when trying to watch Netflix. Please follow these instructions to check if you are running a genuine version of Chrome:

Step 1: Open Google Chrome and click Customize and control Google Chrome (three vertical dots).

Now, click on Help and then About Google Chrome.

Step 2: On the right side of the Help menu page, you will see the Chrome version.

Genuine Chrome versions will have a "0" as the second number, for example "97.0.xxxx.xx".

*Note – If you don’t see “0” as the second number in the version number, then you must uninstall this Chrome browser and download it from Google Download and install the genuine browser from the Chrome official download page as shown below:

Google Chrome

Now when you try to stream Netflix content on the original browser, it should work without any issues Seam runs without any issues.

Also, make sure your system supports the Google Chrome you are using, for example, on Windows 7 or higher, Mac OS X 10.10 or higher (Mavericks), Chrome OS, or Linux
Windows 8.1 or higher on Internet Explorer 11 or higher, Microsoft Edge on Windows 10, Windows 7 or higher, or Mozilla Firefox 59 or higher on Mac OS X 10.10 or higher (Yosemite), Windows 7 or higher on Opera 47 or higher or Mac OS X 10.10 or higher (Yosemite) and Safari on Mac OS X 10.10 or higher (Yosemite).

You should also check that your browser is updated to the latest version. To do this, follow steps 1 and 2 as shown in Method 2 and you should see Chrome start automatically checking for the latest version. If it's already using the latest version, it will show "Chrome is up to date" as the status, if not, it will update automatically. Once done, click the Restart button to restart the updated version of Chrome Browser.

Alternatively, you can also try disabling the Windows built-in antivirus or any 3rd party antivirus in your system to check if it helps resolve the Netflix issue. Sometimes, antivirus software may block Netflix web pages due to some glitches. You can also try disabling Windows Firewall or third-party software that may be blocking your access to Netflix.

If all else fails, the only option left is to use another web browser like Microsoft Edge or Mozilla Firefox, which should help you get rid of Netflix error - " ## in Google Chrome #M7703-1003".

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