Fix: Microsoft Teams error code 80090016 Your computer's Trusted Platform module has failed

MS Teams is the trusted platform to communicate, chat or call with teammates and colleagues. Error code 80090016 on MS Teams and the message Your computer's Trusted Platform Module has failed may cause difficulty logging in. The app will not allow you to log in until the error code is resolved. If you are facing such messages while opening MS Teams or any other Microsoft application, then this article can guide you to resolve the issue.

Fix Microsoft Teams error code 80090016 Your computer's Trusted Platform Module has failed

Step 1: Press the Win R key combination and enter %localappdata% and then press OK.

Step 2: Scroll down to find the Packages folder. Open it.

Step 3: Scroll down and select Microsoft.AAD.Brokerplugin_cw5n1h2txyewy. Copy the folder and paste it to the desktop.

Note: If any problem occurs, you must create a backup of the folder, you can restore the original folder.

Step 4: Once you have the backup copy on your desktop, proceed with deleting the folder. Select the folder and click the Delete button. Press on the access permissions for the delete operation to continue.

Note: If you do not have administrator rights, you may need to log in as a user with administrator rights to perform this operation. You can refer to the article How to switch user account type between Standard to Administrator in Windows 11 to switch between user accounts.

Step 5: Now you can proceed to open the MS Teams application.

Step 6: If you receive a pop-up that says "Allow my organization to manage my devices", click "OK". You will see a success message.

NOTE : If you still receive the error message, you can select No, log in only With this app, your error should be resolved.

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