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HomeCommon ProblemApple will now deny iPhone repairs if the device is reported lost

Losing your phone is a headache, but knowing that someone who owns it can use it is an even bigger problem. Apple is answering this question by implementing a new rule that now requires all repair technicians at all Apple stores and Appleauthorized service providers to report a lost ## Repair request rejected when #iPhone.

According to the memo, technicians will be able to determine the status of an iPhone through reports in the GSMA Device Registry, a global registry representing the mobile industry and related verticals. surface. It allows owners of different devices to indicate the status of their devices in case of loss, theft, and fraud. Device owners who have lost their iPhone can report it as lost, and authorities will use GSMA to indicate the new status of the reported phone. Afterwards, Apple technicians will see information about the missing device on their MobileGenius or GSX system.

This new directive for Apple technicians will join earlier rules for Apple Stores and Apple Authorized Service Providers that would require an individual to disable a device's Activation Lock or provide any evidence that they actually own the device. Refuse to repair cell phone. On top of this, the company has refused to repair the phone if the person cannot deactivate Find My iPhone.

A set of instructions that Apple technicians need to follow are designed to stop iPhones from being stolen and prevent service from being provided to individuals who do not actually own the devices. However, Apple remains silent on the matter and has not officially discussed it with the public.

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