Windows 11 fix keyboard not working during login

The keyboard is the most important part of any Windows device. If you don't have access to the keyboard during login, you won't be able to enter your account credentials. You must use your mouse to invoke the on-screen keyboard on your monitor to log in. So, if you see this issue on your system and are desperately looking for a solution, go through these simple fixes.

Solution——

1. Sometimes just a simple systemRestarting can solve this problem. After restarting the system, test whether the keyboard and mouse are working properly.

2. If you have a fingerprint scanner or a Windows Hello-enabled system, use it until you resolve the issue.

3. Some keyboards can be blocked by simple shortcut keys such as Fn F11. Try pressing these keys simultaneously to unlock the keyboard.

Fix 1 – Using the On-Screen Keyboard

The best and fastest way to log into your computer is to invoke the on-screen keyboard directly from the login page.

1. Boot your system.

2. After the login page appears, click the lock screen once to enter the user account page.

3. Here you will see your account image. Now, click on the Ease of Access icon and then click on “On-Screen Keyboard”.

The on-screen keyboard will open on your screen.

4. Now, click on the password box and enter your account password using the on-screen keyboard.

5. Finally, Press Enter to log in to your account.

Here is a workaround that will help you log into your account. Test if this works.

Fix 2 – Unplug and plug in the device

If you are using a wired mouse/keyboard, try unplugging them and plugging them back in.

1. Shut down your system.

2. Then, unplug the power cord from the power source.

3. After this, remove all external USB devices (such as mouse and keyboard cables) connected to the computer one by one.

4. After removing all peripherals, plug in power and turn on the PC.

5. If your system has an optical drive, access it to check if there are any CDs/DVDs left there.

Fix 3 – Perform Discharge

You can perform discharge on PC/Laptop.

1. First, shut down your laptop/PC. Disconnect the power cord. Then, disconnect all peripheral devices from the system.

2. If you are doing this on a laptop, you must remove the battery from the system. But before that, put the battery lock in the open position.

3. Then you can remove the battery easily.

4. Now, press and hold the power button to start the system. The system will attempt to boot but will fail. In the process, it discharges the system and any current remaining in the system disappears.

5. If you are a laptop user, please put the battery back into place and don't forget to put the lock in the locked position.

6. Finally, connect the power cord to your machine and click the power button to turn it on.

7. When the machine is turned on, plug in the external devices one by one.

After landing on the login page, try using the keyboard again and check.

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