Fix: Can't open JPG files in Windows 11

JPG is one of the most popular image file formats along with PNG. This is a lossy compressed image format ideal for websites. Therefore, many users save or convert images to JPG format.

However, some users have reported that they are having issues opening JPG files in Windows 11 using the platform’s default Photos app. Therefore, these users cannot open, view, and edit images in JPG format in Windows 11. This is what one user said in a Microsoft forum post:

When double-clicking a JPG file to open in Microsoft Photo, I get the error The specified program cannot be found. This is on a new Windows 11 laptop I purchased about a month ago. It worked for a few weeks and I started getting errors.

As a result, some users are seeing some kind of error message when trying to open a JPG file in Windows 11. Are you having trouble opening JPG files in Windows 11? If so, try applying potential fixes to the following unopened JPG files.

How to fix JPG files that can’t be opened in Windows 11?

1. Check the file name of the JPG image

1. Open the Explorer window by clicking the taskbar button below.
   
2. Click View to select display options.
3. Select File Extension Settings on the submenu.
   
4. Next, bring up the folder containing the unopened images.
5. Right-click the file and select Rename.
   
6. Enter a new title for the file and make sure it includes .jpg at the end.

2. Repair Corrupted JPG Files

Try to open multiple JPG files in Windows 11. You may find that it's just a JPG file that won't open. If so, the JPG file you can't open may be corrupted.

You can repair corrupted JPG files using photo repair software. Tools like Stellar Photo Repair can restore your JPG files to their original quality and allow them to open without any issues. It also fixes any damage caused by corruption, whether it's pixelation, distortion, or others.

⇒Get Stellar Photo Repair

3. Reset or Repair Photos App

1. Click the Start button on the taskbar.
2. Open the Settings app pinned to the Start menu.
3. Select Apps on the Apps tab Programs and Features Navigation options.
   
4. Scroll down to Microsoft Photos and click the app’s three-dot button.
   
5. Select Advanced Options to view the settings for your photo.
6. Click Reset to clear the app data of Photos.
   
7. You can also try pressing the Repair button there.

4. Re-register all MS Store apps

1. Open the Windows 11 Start menu and enter PowerShell in the search box.
2. Right-click the Windows PowerShell search result to select Run as administrator.
   
3. Enter this command: <strong>Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}</strong>
4. Press Enter to re-register the application.
   
5. After re-registering the application, click Power>Restart on the Start menu.

5. Update the Photos app

1. Open the Microsoft Store from the Start menu.
2. Click on Library in the MS Store app.
   
3. Press the Get Updates button.
   
4. Wait for MS Store to download and install available updates.

6. Run a System File Checker scan

1. Type cmd in the search box of the Start menu.
2. To launch the Command Prompt with elevated privileges, click the Run as administrator option for that search result.
   
3. Enter this command to scan the deployment image and press Return: <strong>DISM.exe /Online /Cleanup-image /Restorehealth </strong>
   
4. Type this command for a System File Checker scan and press Enter: <strong>sfc /scannow</strong>
   
5. Then wait for the SFC utility to complete the scanning process.

7. Change the default image viewer application

1. Open the settings described in the third solution (or you can press Windows Ihotkey).
2. Select Apps and Default App in Settings.
   
3. Type JPEG in the search box and select JPEG.
   
4. Click on the Photo to open the app selection menu in the snapshot directly below.
   
5. If you don't have any other third-party image viewer installed, choose Paint or Paint 3D.

What are the best third-party software alternatives for photos?

The Photos app for Windows 11 has a number of alternative third-party image viewers and editors that you can use to open JPEG files. FastStone Image Viewer and Irfan View are two particularly recommended free software alternatives. Our tutorial on the best photo viewer software has more details.

So, you can try to open JPG using a third-party image viewer alternative. Windows 11 will not automatically open JPG files with other software unless configured to do so. You need to select a third-party image viewer as your default JPG software, as mentioned in the last resolution above.

However, the potential fixes above may resolve most issues with opening JPG files using Windows 11’s default software. Before considering any alternatives to the default Photos app, try applying all of these potential fixes first.

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