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At an event on Thursday (March 16), Microsoft announced that Microsoft 365 users will soon be able to use what the company calls artificial intelligence "Co-pilot". It will help edit, summarize, create and compare documents. These new features are built on the same technology as ChatGPT and are much more powerful than its predecessor (Clippy).
With these new features, users can take meeting notes on Skype calls, summarize long email content to quickly draft suggestions and responses, create specific charts in Excel, and convert Word documents in seconds for PowerPoint presentations.
Microsoft has also launched a concept called "Business Chat," an office assistant that works with users as they work and tries to make sense of their Microsoft 365 data. According to the company, the assistant will know the user's email and their calendar for the day, as well as the files they're working on, the presentations they're working on, the people they're meeting with, and the chats they're having on their Teams platform. Users can then ask Business Chat to complete tasks such as writing a status report by summarizing all platform documentation for a project, then drafting an email and sending the updates to their team.
Microsoft’s announcement comes a month after the company brought similar artificial intelligence capabilities to Bing, as the tech industry engages in a new arms race to develop and deploy technologies that could change how people work, shop and Artificial intelligence tools for creative ways. Earlier this week, rival Google announced it would also bring artificial intelligence to its productivity tools, including Gmail, Sheets and Docs.
The news comes two days after OpenAI, the company behind Microsoft's artificial intelligence technology and the creator of ChatGPT, unveiled its next-generation model, GPT-4. In early tests and company demos, the update shocked many users with its ability to draft lawsuits, pass standardized exams, and build a working website from hand-drawn sketches.
OpenAI said it added more "guardrails" to keep conversations flowing and worked to make the tool less biased. But this update, along with moves by big tech companies to integrate the technology, may raise challenging questions about how AI tools could disrupt careers, enable students to cheat, and change our relationship with technology. Microsoft's new browser Bing is already using GPT-4, but whether the results are good or bad is yet to be seen.
A Microsoft spokesperson said that users of new artificial intelligence tools should be reminded that this is a technology that needs to be perfected, so the information generated needs to be double-checked. Although OpenAI has made huge improvements to its latest model, GPT-4 suffers from similar limitations as previous versions. The company said it could still make "simple errors of reasoning" or be "too gullible and accept clear misrepresentations from users" without fact-checking.
However, Microsoft believes that these changes will greatly improve people's work experience, allowing them to complete tasks more easily and more easily, so as to better release analytical capabilities and creativity.
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