Outlook not sending or receiving any emails issue fixed

Outlook is one of the most used Office 365 applications. But just like any other application, sometimes it crashes and stops receiving or sending emails altogether! In this article, we have listed some very simple yet quick fixes for you to fix Outlook on your own. Just follow our step-by-step instructions and you'll have an email in your inbox in no time.

Solution ——

1. Close and restart Outlook. You may also consider restarting your device.

2. The first thing you should do is check whether your system is connected to the Internet and whether the network is working properly. There may be some network connectivity issues affecting the Outlook server.

Fix 1 – Make sure Outlook is not offline

You should pay attention to whether offline mode is selected.

1. Open Outlook if it's not already open.

2. Go to the Send/Receive pane.

3. Here, check whether "Offline work" is activated. If it's on, you'll see it dim. If this is the case, click "Work Offline" to disable it.

After Outlook is back online, check for email.

Fix 2 – Check Account Settings

You should check that you are using your current account settings and update them if necessary.

1. Start Outlook on your system.

2. Now, click "File" in the menu bar, then click the "Account Settings" drop-down menu, and click "# again ##Account Settings" to enter the settings page.

#3. Here you can see your email account name, root folder path or other email settings.

If there are any issues with the mail username or any other settings, please fix them and click "

Next" to continue.

Now, come back and check if Outlook is syncing your email.

Fix 3 – Empty the RoamCache folder

Empty the RoamCache folder may resolve this issue.

1. Just press the

⊞ Win R keys at the same time.

2. Then,

Paste this location and click "OK".

%localappdata%\Microsoft\Outlook

3. You will find the "

Roamcache " folder to access it.

4. In the Roamcache folder,

select all the contents inside, and then click the bin icon to clear it.

Once completed, restart Outlook and test whether it worked.

Fix 4 – Check the server settings

If the network connection is good, you should check the Outlook server settings.

1. After opening Outlook, click "

File".

2. In the right pane, click the Account Settings drop-down menu and select Server Settings to access it.

3. There are two settings here. Simply expand the "Incoming Mail" setting.

4. You can easily change the "Server" address and change the "Port" as needed.

5. In addition, you can also switch "Encryption method: ".

In addition, you can also change the "Outside Send Email" settings.

6. Finally, click "Next" to continue.

Once completed, check to see if the outgoing or incoming mail issue has been fixed.

Fix 5 – Correct the Junk Email Folder

Outlook has a Junk folder that automatically filters unnecessary emails.

1. In the Outlook window, go to the Home tab.

2. Then, click on the “Trash” option to access it. Here, just click on the last available option "Spam Options..." to access it.

3. In the Junk Email Options window, go to the Options pane.

4. Here, set "Select your desired spam protection level:" to "No automatic filtering". Messages from blocked senders will still be moved to the spam folder. " option.

5. Now, go to the "Blocked Senders" section.

6. All blocked senders All blocked sender IDs will appear here. Just select one email ID at a time and click "Delete" to clear the list.

7. When finished, click "Apply" and "OK".

Go back to your inbox and try sending the test Email and check if it is working properly.

Fix 6 – Check the sending and receiving mail servers

The sending and receiving mail servers need to be configured correctly.

1. Press Windows Key R The key should open the Run Terminal.

2. Now, write "Control" in the box and click "OK" Options.

3. You will notice "View as:" in the upper left corner.

4. Just set it to the "Small Icon" option.

5. Among all options, click "Mail (Microsoft Outlook) (32-bit)" to enter.

6. On the Mail Setup-Outlook page, click " Email Accounts… " to access it.

7. In the Account Settings window, go to the "Email" section.

8. Then, select the email account and click "Change...".

9. After opening your account settings, double-check "Incoming Mail Server" and "Outgoing Mail Server". Change port.

10. Now, click on “More Settings...” to access it.

11. Now, navigate to the “Advanced” tab.

12. You can also check and fix the "Incoming Server" and "Outgoing Server" settings.

13. After completion, click "OK" to save the process.

14. Back on the home screen, you can click "Test Account Settings..." to test the changes you've made in your account.

Now, open Outlook and check whether it is receiving or sending emails.

Fix 7 – Remove unnecessary accounts

Outlook can store up to 20 separate accounts. Therefore, there are some accounts that you no longer use.

1. Open the Outlook application.

2. Then, click on the first option "File" on the menu bar.

3. On the right side of the screen, click the "Account Settings" drop-down menu, and then click "Account Settings".

#4. Now, on the Account Settings page, you will find all the accounts that are connected to Outlook.

5. Select the account and click "Delete" to delete the account.

#6. Outlook will prompt you to save the offline cached content for future use. Click " is " to assert.

#After saving the backup file, delete all unnecessary accounts from the Outlook page.

Fix 8 – Check Rule Settings

Some users have also imposed rules that may block incoming/outgoing emails.

1. Click the "File" menu again.

2. Now, click on “Manage Rules and Alerts” in the right pane.

#3. Now, if you find any rule that conflicts with sending or receiving mail, select it.

4. Then, click "Delete" to delete the rule.

5. Now, to confirm the deletion, click on "is".

#This way, ensure that there are no rules that may affect the send/receive service in Outlook.

Fix 9 – Define send and receive settings

Define send/receive group settings in Outlook.

1. Start Outlook on your system.

2. Now, click on the "Send/Receive" pane. Now, click on the "Send/Receive Group" drop-down menu and click on "Define Send/Receive Group".

3. In the Send/Receive group window, go to the settings in the "All Accounts" section of the group and check"In Send/ Include this group in the receive (F9)." option.

4. Now, you should also check the "Schedule automatic send/receive interval: " box and set the counter to "5" minutes.

5. Don’t forget to click “Close”.

After adjusting your send/receive settings, check your Outlook inbox again.

Test if this works.

Fix 10 – Remove old profiles

If you have multiple email profiles associated with Outlook, these profiles may interfere with your profile.

1. 在继续之前，请确保您已关闭 Outlook 应用程序的所有实例。

2. 现在，同时按下Windows 键+R 键。

3. 然后，输入这个词并按 Enter 键访问控制面板。

控制

4. 和以前一样，确保“查看方式： ”选项设置为“小图标”。

5. 之后，点击“邮件 (Microsoft Outlook) (32-bit) ”。

6. 接下来，点击“显示配置文件... ”以查看与您的系统关联的 Outlook 配置文件列表。

7. 在邮件页面上，您应该会看到所有配置文件。

8. 选择任何不必要的配置文件并点击“删除”。

9. 当您看到警告消息时，点击“是”以确认您的操作。

10. 然后，重复 步骤 8 和 步骤 9，删除所有不需要的配置文件。

11. 删除所有配置文件后，点击“应用”和“确定”保存更改。

现在，打开 Outlook 页面，

修复 11 – 在安全模式下运行 Outlook

您应该在安全模式下运行 Outlook 并检查问题是否仍然存在。

1. 只需右键点击任务栏上的Windows图标，然后点击“运行”。

2. 然后，输入此代码并单击“确定”。

Outlook.exe /安全

这将在没有任何外部加载项的情况下启动 Outlook。检查这是否有效。

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